Senior Project Manager

Summary

Join Juniper Square as a Senior Project Manager and lead the successful delivery of projects for our clients. You will manage client relationships, internal teams, and project resources. This role requires strong communication, problem-solving, and organizational skills. You will work with various internal teams, including Sales, Solutions Engineering, and Client Success. The ideal candidate is ambitious, organized, and detail-oriented, with experience in client-facing roles and the fund administration space. Juniper Square offers a competitive salary, benefits, and a flexible work environment.

Requirements

• 5+ years of experience in a client-facing role, preferred with enterprise level customers and within the fund administration space
• Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space
• Demonstrated leadership ability (management not required)
• Has a history of managing large, complex clients, projects, and cross-functional teams
• Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals
• Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner
• Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on his/her time
• Must be capable of gathering information from various sources to assist in critical decision making using highly developed reasoning and good judgment
• Demonstrates the ability to work under pressure
• Must be creative and work well as a member of a team to drive decision making
• Performs under minimal supervision and can work independently
• Bachelor's degree or equivalent years of professional experience

Responsibilities

• Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources
• Establish and maintain client relationships with key project resources, critical stakeholders and project team members
• Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution
• Manage project risk by escalating as appropriate to peers, management, or leadership
• Manage multiple work streams concurrently
• Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle
• Clearly communicate project objectives and expectations across varying levels of the organization, and externally
• Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buy-in for continued forward progress
• Identify and track project milestones and health to ensure phase/critical path deadlines are met
• Become proficient in all aspects of Juniper Square’s project processes and product offerings in order to competently address client questions and concerns
• Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution
• Partner with Juniper Square stakeholders and clients to ensure a successful transition to production
• Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience

Preferred Qualifications

• Systems experience with Smartsheet, G-Suite, Jira, Confluence, Zendesk would be a plus
• Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Unlimited vacation in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend
• Base salary
• Variable bonus
• Equity