Senior Quality Systems Engineer

Summary

Join Mattel's Global Quality Systems (GQS) team as a Senior Quality Systems Engineer! Based remotely or in East Aurora, NY, you will play a key role in the company's digital transformation. Collaborate with cross-functional teams, including the GQS Training/Organizational Communication team, Global Technology Organization (GTO), system vendors, and business stakeholders. Your responsibilities will encompass system engineering for EQMS, LIMS, and other quality systems, leading requirements and design discussions, addressing user issues, and managing projects. You will also work closely with the OCM and training team to ensure a smooth transition of changes and enhancements. This position offers a significant impact on Mattel's quality systems and digital transformation journey.

Requirements

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves
• 3 to 5 years systems engineering experience
• Technical bachelor’s degree or equivalent: Engineering, Computer Science, or Information Technology
• Strong communication skills (in person and virtual), must be comfortable with leading meetings, discussions, and training sessions
• Must be comfortable with being on camera during virtual meetings and training sessions
• 2 to 3 years experience in system configuration
• 2 to 3 years experience in project management
• High level of proficiency in Microsoft Office
• Ability to participate in meetings and calls outside of normal working hours (late night or early morning)
• Ability to travel as needed (approximately 10% travel)

Responsibilities

• Be a technical system engineer, assigned to Enterprise Quality Management System (EQMS), Laboratory Information Management System (LIMS), and other quality systems
• Lead requirements and design discussion with business stakeholders and Information Technology partners
• Be able to demonstrate the primary features and functionalities of an application and how it works and communicate impact to the business process stakeholders
• Address and resolve user issues as they relate to system configuration and permissions
• Provide business project management for the implementation of projects, enhancements, and changes
• Perform the necessary system configuration, testing, and UAT for projects, enhancements, and changes
• Works closely with the OCM and training team to ensure they have a full understanding of all changes and enhancements, as well as general system functionality

Preferred Qualifications

Veeva Vault White Belt Certification, preferred

Benefits

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential