Remote Senior Quality Test Engineer

Summary

Join Sword Health in their mission to free two billion people from pain by developing medical devices and working with a dynamic Systems team. The ideal candidate has experience in rigorous quality testing of hardware and software products and can combine theoretical approaches with hands-on prototyping and testing.

Requirements

• A bachelor's degree in a hardware or software engineering discipline
• 7 years experience in an electronics company manufacturing at scale
• Obsessed with quality and customer experience
• Hands-on hacker with ability to design and build basic test fixtures using programmable kits such as Arduinos
• Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements
• Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions
• Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software

Responsibilities

• Work with the customer experience team to triage field complaints
• Prioritize and drive investigation, test, and solution implementation
• Partner with our Quality Assurance team to drive non-conformity and CAPA closures that involve product defects
• Conduct root cause analysis of field failures and verify through controlled experiments
• Collaborate with engineering teams to develop and execute design and test plans that improve quality by design
• Plan and execute Beta testing in the field for Continuous Improvement and NPI programs
• Identify opportunities to improve quality and yields, in collaboration with our manufacturing and supply chain teams
• Document key manufacturing test data requirements within our Quality Management System

Benefits

• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family