Senior Release Train Engineer

Summary

Join Vonage and become our new Senior Release Train Engineer, playing a key role in supporting our Agile transformation and managing Agile teams. This position is within the Lean Agile Center of Excellence (LACE), implementing Agile at scale across the business. You will lead and drive delivery excellence through Agile transformation, establish new Agile Release Trains (ARTs), and roll out PI Planning processes. Responsibilities include overseeing ART delivery, managing program-level dependencies, ensuring continuous backlog flow, and facilitating PI Planning. The ideal candidate possesses extensive experience in Agile delivery, team management, and Jira, along with strong interpersonal and communication skills. A positive attitude, resilience, and a problem-solving mindset are essential.

Requirements

• Previous experience working as a Senior Release Train Engineer
• People management experience
• Proven knowledge of Agile principles and methodologies, such as Scrum, Kanban and XP
• Experience in Jira
• Portfolio management experience
• Strong interpersonal and communication skills, with demonstrated ability to foster teamwork and collaboration
• Proven experience with workshops/training/1:1s you’ve run
• Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress
• Resilience and a problem-solving mindset, with a track record of not just identifying problems but also driving solutions
• Eagerness to learn and adapt to new processes and tools
• Ability to inspect and adapt in a dynamic environment

Responsibilities

• Establish and Lead New Agile Release Trains (ARTs): Independently identify areas to establish new ARTs
• Roll out and implement PI Planning processes in new teams or departments
• Lead Delivery for Agile Release Trains : Oversee and manage delivery for one or more ARTs
• Ensure alignment with strategic objectives and seamless execution of large programs
• Program-Level Dependency Management : Identify, surface, and resolve complex dependencies across teams and ARTs
• Drive collaboration and timely resolution of dependencies to support quarterly PI objectives
• Ensure Continuous Flow of Backlog Items : Maintain a steady flow of work through prioritization and backlog management
• Collaborate with Product and Engineering teams to resolve bottlenecks
• Surface Issues and Risks: Proactively identify risks and issues impacting ART performance
• Escalate and track resolution in collaboration with relevant stakeholders
• Facilitate Program Increment (PI) Planning: Organize, lead, and continuously improve PI planning sessions
• Ensure readiness, alignment, and tracking of PI objectives across teams
• Drive Continuous Improvements: Leverage stakeholder feedback and retrospectives to enhance ART performance
• Champion initiatives to optimize processes and delivery outcomes
• Data-Driven ART Delivery Management: Surface and visualize ART metrics such as predictability, PI readiness, and delivery performance
• Create and maintain dashboards for load vs. capacity and dependency tracking
• Support Capacity and Priority Planning: Partner with stakeholders to align priority features with available capacity
• Ensure resource optimization across ARTs
• Document Ways of Working: Establish and maintain clear documentation for ART processes, tools, and dashboards
• Provide a single repository for ART metrics, reporting, and best practices

Preferred Qualifications

Experience working in a multicultural setting