Remote Senior Sales Engineer

Summary

Join Demyst, a fast-growing data technology business, as we expand our team to scale our enterprise client relationships and deliver strong outcomes in project management or solution engineering.

Requirements

• Degree qualified in an appropriate discipline (technical degree or equivalent hands on experience preferred e.g., computer science, analytics, or software engineering)
• Player-coach mentality and experience with a minimum of 3 years leading a high-performing presales, consulting or customer success team
• Scoping or leading 6- or 7-figure enterprise deals
• Experienced in shaping and delivering data use cases, providing data governance and compliance guidance, and successful adoption of data platforms
• 5+ years of experience delivering strong outcomes in project management or solution engineering with enterprises, especially in banking, insurance, consulting or fintech verticals preferred
• Demonstrated experience operating at the executive level with clients, building a strong trusted advisor relationship, with the ability to challenge and influence clients globally
• Passionate about the ability for data and analytics to solve business problems for numerous types of clients
• Exceptional listening and communication skills and the ability to synthesize complex products and problems into a clear aligned vision, and alignment to Demyst core value proposition
• Polished interpersonal style, superb leadership and communication skills, high emotional intelligence, humility, grit and client-centricity

Responsibilities

• Work alongside the sales team to engage clients, uncover their core business objectives, and provide consultative technical expertise that meaningfully contributes to securing new revenue bookings throughout the sales cycle
• Serve as the technical architect for the region, owning the design and delivery of tailored, high-level solutions that address client needs while ensuring alignment with Zonic’s platform capabilities and scalability
• Lead the technical requirements gathering process, working closely with clients and stakeholders to understand and document business and technical needs
• Lead technical discussions with client and present Zonic’s capabilities through product demos and customized presentations
• Conduct workshops with clients to identify challenges and provide tailored technical solutions for their external data integration
• Analyze complex business processes, systems, and data to design robust technical solutions that align with client requirements
• Develop detailed technical documentation, including technical specifications, system architecture, and process flows
• Collaborate with development teams to ensure the delivered solutions meet client expectations and technical requirements
• Manage and lead a team of business analysts and delivery professionals, ensuring clear communication of goals and responsibilities
• Oversee the technical delivery of client projects in the US region, ensuring they are completed on time, within scope, and within budget. Conduct solution testing and validation to ensure quality and client satisfaction
• Ensure clients are effectively onboarded and trained on the technical aspects of the company's products and services
• Monitor client usage and technical adoption of the product, providing guidance and support to maximize value
• Track technical performance metrics and client satisfaction levels, identifying opportunities for technical improvement and growth
• Provide regular feedback and performance evaluations to team members, fostering their professional growth and development
• Promote a collaborative and inclusive team environment, encouraging knowledge sharing and collective problem-solving
• Address and resolve team conflicts and challenges, ensuring a positive and productive work atmosphere
• Allocate resources effectively across projects to ensure optimal team performance and project success