WhatNot is hiring a
Senior Salesforce Administrator in United States

Summary

Whatnot is hiring a Salesforce Administrator to manage and develop their Salesforce environment for the CatEx team. Responsibilities include managing automations, integrations, data hygiene, sales enablement, and providing frontline support. Requirements are 4+ years of experience managing Salesforce in a SaaS or tech-driven environment with strong declarative knowledge of Salesforce backend and deployment best practices.

Requirements

• Have 4+ years of experience managing Salesforce in a SaaS or tech-driven environment
• Have strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder
• Are able to implement deployment best practices, using SF standard change sets, DevOps center or recommend 3rd party SF DevOps tooling
• Have experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g. Typeform, Calendly, etc)
• Have experienced hyper growth, are comfortable with frequent change, and can implement with minimal oversight
• Have a demonstrated ability to solve problems using data and process improvements
• Have the ability to quickly digest the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend and design solutions

Responsibilities

• Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications
• Provide frontline support to sales and marketing teams—manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce
• Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance
• Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products
• Eliminate manual processes and bottlenecks to reduce user click tracks in the platform

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• $1,000 home office setup allowance
• $150 monthly allowance for cell phone and internet
• $450 monthly allowance on food
• $500 monthly allowance for wellness
• $5,000 annual allowance towards Childcare
• $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Parental Leave; 16 weeks of paid parental leave + one month gradual return to work