Senior Site Reliability Engineer 2

Summary

Join Modernizing Medicine as a Senior Site Reliability Engineer 2 and be a key contributor in designing, building, and maintaining reliable cloud infrastructure using AWS. You will take ownership of critical systems, driving improvements in automation and performance. As a senior engineer, you'll mentor junior team members and collaborate with cross-functional teams. Your expertise in AWS, DataDog, and Kubernetes will be crucial. The role requires a Bachelor's degree or equivalent experience and 5-8 years of relevant experience. Modernizing Medicine offers a competitive benefits package, including health insurance, retirement benefits, paid time off, and professional development opportunities.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 5-8 years of experience in Site Reliability Engineering, Cloud Engineering, or a similar technical role, with a strong focus on AWS infrastructure, monitoring, automation, and cloud-native technologies
• Extensive experience in managing and optimizing AWS environments, including EC2, S3, Lambda, RDS, etc
• Proficiency in cloud monitoring tools like DataDog or similar platforms
• Strong experience with Jenkins for CI/CD pipeline management and automation
• In-depth knowledge of container orchestration and management with Kubernetes
• Strong scripting skills in languages such as Python or Bash for automation and system management
• Expertise in Infrastructure as Code (IaC) with tools like Terraform or Ansible
• Knowledge of cloud security best practices, compliance frameworks (e.g., HIPAA, SOC 2), and performance optimization
• Strong troubleshooting and problem-solving skills, particularly in complex cloud-based environments
• Demonstrated ability to lead technical initiatives, mentor junior engineers, and promote a culture of collaboration and continuous improvement
• Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences
• A proactive, results-driven attitude toward solving complex technical problems and owning the reliability of critical systems

Responsibilities

• Design, deploy, and manage secure, scalable cloud infrastructure on AWS, ensuring high availability, fault tolerance, and cost optimization for business-critical applications
• Implement and enhance observability and monitoring solutions using tools like DataDog, ensuring proactive detection of issues and continuous performance improvements across AWS environments
• Lead the development, optimization, and maintenance of robust CI/CD pipelines using Jenkins and other automation tools, improving deployment velocity, reliability, and consistency
• Manage and optimize containerized applications using Kubernetes, leading efforts to improve scalability, efficiency, and deployment processes
• Continuously monitor AWS infrastructure and application performance, identify optimization opportunities, and drive initiatives for both cost management and improved resource utilization
• Architect and implement disaster recovery and backup strategies on AWS, balancing cost-efficiency with robust data protection and system availability
• Act as a key point of contact for complex troubleshooting across multiple platforms and applications. Resolve critical incidents swiftly to minimize service disruptions and downtime
• Ensure cloud infrastructure and operations follow AWS security best practices, data protection regulations (e.g., HIPAA, GDPR), and organizational security requirements
• Champion the use of Infrastructure as Code (IaC) tools like Terraform or Ansible, leading the automation of cloud operations and driving improvements in operational efficiency
• Mentor and guide junior team members in technical skills, cloud technologies, and operational best practices. Foster a collaborative and continuous learning environment
• Work closely with cross-functional teams (e.g., DevOps, software engineering, product) to understand business requirements and deliver cloud-based solutions that align with strategic goals

Preferred Qualifications

• AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer)
• Experience with serverless architectures (e.g., AWS Lambda, API Gateway)
• Familiarity with cloud-native tools like Kafka, Kinesis, or Redshift
• Exposure to container security and advanced Kubernetes management practices

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
• Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind