Remote Senior Site Reliability Engineer

Summary

Join GlossGenius as a Senior Site Reliability Engineer to play a key role in maintaining reliable, secure, scalable, and highly available infrastructure and applications that empower over 75,000 Service Professionals to run their businesses.

Requirements

• 4+ years of experience working with cloud technologies in Production Engineer, Cloud Engineer, Site Reliability Engineer, or DevOps equivalent roles
• Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc), having designed, built, and maintained cloud platforms that run production-grade services and traffic
• Demonstrated experience with infrastructure-as-code principles and development
• Knowledge of IP networking, DNS, CDN, load balancing, HTTP, and firewalls
• Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure that supports 24/7 enterprise platforms
• Participating in on-call rotations
• Experience with container technology using Docker and Kubernetes
• The ability to write high-quality code in a high-level programming language (e.g. Typescript, Ruby, Python)
• Experience executing projects from start to finish and are outcome-oriented

Responsibilities

• Working with Product and Engineering peers to support an infrastructure platform that is reliable, scalable, secure and reduces manual toil
• Help GlossGenius scale its AWS cloud footprint, contributing to the technical direction
• Build tools to help engineers quickly identify problems, wherever they occur in the stack
• Drive and shape incident management practices across engineering
• Improve and augment the monitoring and alerting platform, and act as an SME for other teams wishing to have better visibility into their services
• Spread SRE culture throughout GlossGenius
• Understand industry and company-wide trends to help assess and develop new technologies
• Collaborate with the broader engineering team to ensure optimal application performance and scalability to build highly resilient systems
• Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action

Benefits

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support