Senior Site Reliability Engineer

Summary

Join KnowBe4's team of Site Reliability Engineers and help ensure our platforms remain reliable, secure, scalable, and efficient. Collaborate with other engineers in a fast-paced, agile environment to improve system technologies, enhance safety and reliability, and simplify complex distributed services. The ideal candidate possesses expertise in AWS services, industry trends, and design patterns, along with excellent time management and communication skills. Responsibilities include building highly scalable and resilient applications and infrastructure in AWS, maintaining and improving infrastructure-as-code using Terraform, and delivering effective observability, monitoring, and alerting patterns. Minimum qualifications include a BS/MS/Ph.D. or equivalent plus 5 years of experience, proficiency in scripting languages, and experience with high-scale AWS patterns and CI/CD workflows. Bonus points are awarded for Python proficiency, AWS certifications, and open-source contributions.

Requirements

• BS/MS/Ph.D. or equivalent plus 5 years experience
• Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript)
• Experience designing and operating high-scale patterns in AWS
• Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Excellent communication skills
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand and debug complex distributed systems

Responsibilities

• Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform
• Learn, maintain, and improve our existing deployment strategies
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure

Preferred Qualifications

• Training in secure coding practices
• Confident writing in Python
• AWS Cloud Certification(s) - Professional Level
• Experience working for a public company
• Open-source contributions or technical blog experience

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• A relaxed dress code