Senior Site Reliability Engineer

Summary

Join Mercedes-Benz.io's E-Commerce team in Lisbon, Braga, or remotely in Portugal, and contribute to the digital transformation of Mercedes-Benz's sales strategies. As a key member, you will improve monitoring and enhance the quality, performance, and resilience of our products. You will engage in the entire service lifecycle, from inception to end-of-life, and maintain live services. Responsibilities include developing automation applications and creating disaster recovery documentation. Collaboration with development teams and mentoring other engineers are also expected. Mercedes-Benz.io offers a flexible work environment, a supportive culture, and various benefits.

Requirements

• The ability to debug, optimize and propose changes to application code, including improving scalability, resilience and monitoring
• In-depth knowledge of monitoring concepts and methodologies for distributed systems
• To automate routine tasks using higher level programming languages (e.g. Python/Go/Typescript) and shell scripts
• A systematic problem-solving approach, coupled with effective communication and collaboration skills and a sense of drive
• An understanding of Unix/Linux operating systems
• To have working knowledge of AWS and Kubernetes
• Familiarity with distributed systems, container technologies, micro service architectures and the cloud-native technology stack
• A degree in Computer Science, a related technical field involving software/systems engineering, or equivalent practical experience

Responsibilities

• Improve monitoring and help elevating the quality, performance and resilience of our products
• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, refinement and end of life (sundown)
• Support services before they go live through activities such as system design advising, developing software platforms and frameworks, capacity planning and launch reviews
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health
• Develop/maintain automation applications, scripts and CI/CD workflows for automating operational tasks to reduce manual intervention, minimize errors and improve efficiency
• Be responsible for creating and maintaining documentation related with disaster recovery scenarios
• Be part of the incident management and post-mortem process
• Collaborate with development teams and will lead and mentor other engineers

Preferred Qualifications

• Open source software
• No top-down hierarchy. We trust in your self-organization
• Colleagues that are as smart, hardworking and driven as you
• An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz
• IPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones

Benefits

• Health insurance for you and your family
• Life insurance
• Proactive self-development in international Trainings and Conferences
• Language Training courses
• Wellbeing actions (massages, nutrition sessions, happy hour and more)
• Brand Connection Perks