Senior Site Reliability Engineer

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Openly

πŸ’΅ $138k-$207k
πŸ“Remote - United States

Summary

Join Openly as a Senior Site Reliability Engineer and contribute to building the technology infrastructure for our insurance platform. You will play a crucial role in building, testing, and maintaining the infrastructure and technology ecosystem that powers our insurance products and customer experiences. Responsibilities include building internal tooling, designing and implementing security best practices, automating tasks, building infrastructure as code, developing monitoring and alerting policies, leading incident response, and contributing to architectural decisions. You will also participate in a regular on-call rotation. Openly offers a remote-first culture, competitive salary and equity, comprehensive benefits, and a supportive work environment. We value collaboration, communication, and work-life balance. We are committed to diversity, equity, and inclusion.

Requirements

  • 4+ years of professional/production experience developing and using infrastructure automation tools and techniques
  • Proficient in scripting languages (e.g., Python, Shell, Go) for automation, data analysis, and system administration tasks
  • Proven track record of creating improvements in business-critical systems around stability, performance, and scalability
  • Demonstrated ability to deliver complete systems from start to finish in a reasonable time frame
  • Understands the consequences of running software in production and are willing to share your knowledge with the rest of the team
  • Ability to explain complex technical challenges to non-technical audiences
  • Experience with operational aspects of large scale databases in a cloud environment
  • Go experience or willing to learn - *Previous experience developing in Go is not a requirement to apply

Responsibilities

  • Build internal tooling to help other engineers and the rest of the company understand and operate our system
  • Design and implement security best practices for our team and infrastructure
  • Automate repetitive tasks to reduce toil. This includes building and maintaining CI/CD infrastructure, developing CLI and ChatOps tools, and automating manual processes
  • Build infrastructure as code using declarative provisioning tools
  • Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs
  • Lead incident response and postmortems
  • Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc
  • Participate in a regular on-call rotation to ensure 24/7 availability and rapid response to production incidents

Benefits

  • Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it
  • Competitive Salary & Equity
  • Comprehensive Medical, Dental, and Vision Plan Offerings
  • Life and disability coverage including voluntary options
  • Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
  • (Birthing parents may be eligible for additional leave through STD)
  • 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute
  • Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
  • Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity
  • Be Well Program - Employees receive $50 per month to use towards your overall well-being
  • Paid Volunteer Service Hours
  • Referral Program and Reward
  • Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time

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