Senior Site Reliability Engineer

Summary

Join our expanding team of engineers and contribute to the success of our best-in-class DBaaS platform, ObjectRocket. You will lead a global SRE team, ensuring high reliability for our customers. Responsibilities include designing, implementing, and supporting complex system architectures, driving improvements through automation, and collaborating with engineering teams. This role requires significant experience in system design, architecture, and development, along with expertise in various technologies and tools. The ideal candidate will possess strong problem-solving skills and the ability to work effectively with both technical and non-technical stakeholders. Competitive salary and variable compensation are offered.

Requirements

• Bachelor’s degree in Computer Science or equivalent experience
• 8+ years of information systems design/architecture/development
• Strong experience in one or more of: Perl, Python, or Bash
• Strong experience in one or more of: Ansible, Chef, or Salt
• Strong experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers, and load balancing
• Experience in designing, analyzing and troubleshooting large-scale distributed systems
• Intermediate knowledge of operating systems
• Familiarity with algorithms, data structures and complexity analysis
• Intermediate experience designing complex SaaS applications for cloud reliability and scalability
• Intermediate experience with cloud infrastructure automation and CI/CD pipeline design
• Expertise in operational monitoring and management tools (Sensu, Prometheus, Grafana, etc.)
• Intermediate written & verbal communication skills, both highly technical and non-technical
• Ability to work closely with non-technical stakeholders and executives
• Systematic problem-solving approach coupled with a strong sense of ownership and drive

Responsibilities

• Ensure completeness of the technical infrastructure to support system performance
• Stay up to date with emerging technologies and trends in the enterprise hardware, infrastructure and networking industry
• Partner with the application engineering team to ensure the stability and performance of our technology solutions
• Continuous identification of problems in the technology stack and processes and their corresponding burndown
• Follow and execute Rackspace change management processes
• Participate in systems/code reviews and design sessions
• Contribute to and organize central store of knowledge
• Take full ownership of product life cycle
• Participate in on-call rotation

Preferred Qualifications

• RHCE
• Experience working with Object Storage systems at Petabyte scale
• Experience using and managing one or more relational databases (e.g. MySQL)
• Experience with non-relational databases (preferably Redis, Mongo)
• Experience with cloud service providers (AWS, GCP, Azure, etc.)
• Experience with Docker and container management systems (Swarm, Kubernetes, OpenShift, etc.)

Benefits

• $143,700 - $245,520 a year
• The anticipated starting pay range for Colorado is: $143,700 - $210,760
• The anticipated starting pay range for Hawaii and New York (not including NYC) is: $153,000 - $224,400
• The anticipated starting pay range for California, New York City and Washington is: $167,400 - $245,520
• Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments