Senior Soc Analyst

Summary

Join New Era Technology's global team as a Senior Security Operations Center (SOC) Analyst. You will monitor, analyze, and respond to cybersecurity alerts, ensuring system and data security within a Managed Detection & Response (MDR) practice. This role involves collaborating with customers and team members, providing security recommendations, and creating reports. You will also contribute to the knowledge base, lead working groups, and collaborate with engineering teams. The position requires 3-5 years of IT experience, including 3 years in a global SOC, and strong understanding of SIEM. A bachelor's degree and industry certifications are a plus but not required.

Requirements

• 3-5 years’ experience in information technology, with 3 of those years being part of a global SOC
• Strong understanding of monitoring, analyzing, and triaging security events using a SIEM
• Strong initiative, participation, and willingness to collaborate in team settings
• Exceptional customer focus and commitment to providing 'white glove' customer service
• Excellent organizational skills and attention to detail
• Strong communication skills, both written and oral
• Ability to work independently, prioritize tasks, and escalate issues when necessary
• Strong knowledge of malware analysis during incident response investigations
• Basic understanding of the software development lifecycle

Responsibilities

• Monitor security systems and tools such as SIEM, EDR, CSPM, and ITSM, and analyze, and respond to security alerts
• Assist and train junior SOC analysts through the security operations lifecycle as needed
• Execute playbooks and implement mitigations using SOC tools and technologies
• Collaborate closely with customers and team members to provide security recommendations, and remediation action items during security events
• Provide timely and thorough reporting to leadership and MDR customers as necessary
• Respond to ad-hoc client requests through the MDR customer service platform
• Contribute to the knowledgebase of playbooks and develop and refine documentation
• Lead SOC working groups and organizational collaborations of cybersecurity case studies and threat hunts
• Collaborate with the architecture and engineering teams to assist with use-case/detections development and QA of new detections
• Brainstorm and implement automations of SOC processes and procedures, and alert lifecycle
• Perform proactive and reactive threat hunts and report findings to customers and leadership
• Create metrics and dashboards to illustrate SOC performance, and interesting tidbits to be shared with stakeholders

Preferred Qualifications

• Bachelor's degree in a technical related field
• Industry recognized certification in cyber security (e.g. Security+, CC, AWS, Azure certs)

Benefits

• Competitive benefits
• Continuous training