Senior Software Design Engineer, Customer Solutions

closed
Mattermost Logo

Mattermost

πŸ’΅ $127k-$170k
πŸ“Remote - United States

Summary

Join our team of software engineers and contribute to one of the largest Go and React open-source projects. As a software engineer, you will work collaboratively on a fast-paced team, own your projects end-to-end, and find creative solutions to solve hard customer problems.

Requirements

  • Proficiency designing and developing software, using Go, SQL, and Typescript/React
  • Excellent communication and problem-solving skills, with the ability to effectively collaborate with customers and internal teams
  • Familiarity with database performance analysis
  • Understanding of the challenges deploying high availability installations of enterprise software supporting large numbers of users
  • Deep understanding of infrastructure and networking concepts, with the ability to design and trouble-shoot complex deployments

Responsibilities

  • Build custom software solutions using primarily Go and SQL, such as Mattermost plugins, for top customers
  • Drive complex, non-standard deployments to a healthy state
  • Provide deployment and upgrade guidance, utilizing high scale documentation, health checks, load test deployment tooling & reference architectures
  • Continuously identify opportunities to improve deployment processes and refine best practices
  • Collaborate with other engineering and product teams to share knowledge, learnings
  • Assist Customer Success and Support teams with troubleshooting and incident response
This job is filled or no longer available