Senior Software Engineer

Summary

Join Ada, a leading AI customer experience platform, as a Senior Software Engineer. You will collaborate with internal and external stakeholders to develop a platform integrating with customer success platforms and digital channels. This role requires 5+ years of backend/full-stack development experience, proficiency in backend technologies (Python and Node.js), database understanding, and experience with 3rd party LLMs. You will execute on the product roadmap, contribute to development practices, review code, and participate in on-call rotation. The expected salary range is $129,264 - $171,478.

Requirements

• 5+ years of experience as a Backend/Full Stack Developer
• Proficient with backend technologies (Python and Node.js)
• Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
• Experience with 3rd party LLMs, such as GPT, Azure, Anthropic etc
• Experience deploying code and strong developer operations
• Commitment to personal growth and continued learning
• Drive and willingness to make the people around you better
• Self-starter, problem solver and strong communicator
• Experience working with public APIs to build reliable third-party integrations

Responsibilities

• Execute on our ambitious product roadmap
• Provide your perspective and ideas to help level up our current development practices
• Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
• Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
• Participate in an on-call rotation for the services the team owns, triaging and addressing production issues

Preferred Qualifications

Proficient with backend technologies (TypeScript)