Senior Software Engineer

Summary

Join ServiceNow's Digital Technology team as a Staff Software Engineer and contribute to building high-quality, secure, and scalable software solutions. You will work closely with Engineering Managers and Architects to design and develop applications leveraging the ServiceNow platform, utilizing technologies like JavaScript, AngularJS, React, HTML, CSS, and SQL. This role involves working in an Agile development environment, designing user-friendly software, and playing a key role in implementing new products and features. You will also be responsible for mentoring and grooming lead engineers to become future architects.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 8+ years of Industry experience with a minimum of 3 years of leading a high performing team
• 5 years of experience with Java or JavaScript plus front end technologies like Angular JS or React
• Expertise in various architectural models, including domain-driven design, microservices-architecture, event-driven-architecture, and micro-frontend-architecture
• In-depth knowledge of multiple technology stacks: Cloud service providers (Azure, AWS), Messaging platforms (Kafka, Dell Boomi), Languages (Java, JavaScript), UI Frameworks (Angular, React), Monitoring systems (Splunk, Catchpoint), Essential cloud services (API Gateways, CDN) and Web Technologies
• Strong experience in building smart systems with an in-depth understanding of AI & ML concepts and data processing mechanisms with a focus on automation, productivity, and consumer-grade experience
• Demonstrated strong communications skills; must collaborate and/or influence peers through explanation of facts, policies, and practices
• High-quality organizational and leadership skills, with the ability to strongly influence without authority

Responsibilities

• Working closely with Engineering Managers and other Architects in the team to develop best in class technical designs in building enterprise grade software
• Designing and Developing high quality applications leveraging the industry leading ServiceNow platform
• Developing across the full stack of Web technologies - JavaScript, AngularJS, React, HTML, CSS, and SQL
• Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding
• Design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs
• Play a key role in the design and implementation of new products and features while also enhancing the existing product suite
• Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers
• Build rich, modern web and mobile web experiences that are accessible, progressive and responsive
• Responsible for mentoring and grooming lead engineers to be the next line of architects

Preferred Qualifications

Experience and deep knowledge of the ServiceNow platform is preferable