Senior Software Engineer, Backend Platform SRE

Summary

Join Instacart's Backend Platform SRE team as a Senior Software Engineer and play a key role in ensuring the reliability and performance of customer-facing services and internal tools. You will take ownership in high-pressure situations, responding to on-call incidents and resolving issues to improve system reliability. Your work will directly impact millions of users, contributing to a more reliable and performant platform. You will drive continuous improvement, enhance the architectural framework for faster delivery and product development, and implement new processes using AI tools to boost operational excellence. The team focuses on optimizing systems, building robust infrastructure, and automating tasks to scale systems powering millions of shoppers and customers. This role offers the flexibility to work remotely.

Requirements

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
• 5 years of experience with software development in one or more programming languages
• 3 years of experience in designing, analyzing, and troubleshooting large-scale distributed systems, and 2 years of experience leading projects and providing technical leadership
• Strong proficiency in maintaining high standards for production services
• Rapid coding skills and management of high-traffic production services
• Experience with high scale throughput and distributed systems problems

Responsibilities

• Work on services through their entire life cycle, from design to deployment, operation, and improvement
• Help launch services by designing systems, building platforms, planning capacity, and reviewing launches
• Keep services running smoothly by monitoring availability, latency, and system performance
• Improve systems using automation and updates to make them faster and more reliable
• Respond to incidents efficiently to ensure services meet performance goals

Preferred Qualifications

• Skilled at navigating ambiguity and deriving insights from complex data sets
• Experience working across teams to champion platform solutions
• Visionary thinker capable of generating transformative ideas
• Expertise in leveraging AI to enhance delivery velocity and efficiency
• Prior experience in SRE a bonus

Benefits

• Health insurance
• Retirement benefits
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Equity grant