Senior Solutions Architect

Summary

Join Appfire as a Solutions Architect and enjoy the flexibility to work remotely from the Netherlands. With at least four years of experience in designing, implementing, and managing complex Atlassian solutions, you will collaborate with partners and customers to architect innovative solutions. You will be responsible for understanding customer needs, designing solutions using Appfire products, and providing ongoing support. This role requires strong communication, problem-solving, and technical skills, including experience with Agile methodologies, ITSM, DevOps, and various programming languages. Appfire offers a remote-first culture with flexible time off and opportunities for professional growth. The company values a people-first approach and is committed to corporate social responsibility.

Requirements

• A minimum of 4 years of hands-on experience in designing, implementing, and managing complex Atlassian solutions for software development, DevOps, and systems administration teams
• Excellent written and verbal communication skills
• Strong knowledge of Agile methodologies, IT Service Management (ITSM), DevOps practices, and software development life cycles
• Experience in software development using programming languages such as Java, Python, or SIL
• Experience in Linux Systems administration
• Familiarity with related technologies, such as Git, Docker, Kubernetes, Jenkins, GitLab, and other Atlassian products
• Proven problem-solving ability
• Excellent time management skills, ability to prioritize effectively
• Strong analytical skills and attention to detail
• Experience working in a team environment and collaborating with cross-functional teams
• A customer-focused attitude and the ability to communicate complex technical concepts in a clear and concise manner
• Willingness to travel as needed

Responsibilities

• Understanding customer requirements and technical specifications for potential projects or implementations
• Designing and configuring solutions using Appfire products and technologies
• Design, architect, and implement complex Atlassian based solutions (Jira, Confluence, Bitbucket, etc.) for software development, DevOps, and systems administration teams
• Identify potential issues and propose solutions that meet business needs while optimizing performance, security, scalability, and availability
• Develop technical documentation, training materials, and support resources for clients and internal teams
• Provide ongoing consultation and support to clients, ensuring that they are receiving the full benefits of their Atlassian solutions and cloud infrastructure
• Collaborating with Product teams to identify features required by customers
• Troubleshooting and resolving technical issues that arise
• Staying up-to-date with the latest product features, releases, and industry trends to effectively communicate their value proposition to potential customers

Preferred Qualifications

• You are dedicated to elevating client and co-worker experiences , knowing that exceptional work centers on serving others
• You adapt swiftly to new business demands , understanding that change fuels collective and individual growth
• You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events
• You have exceptional coaching , mentoring , and people development skills

Benefits

• Every Appfire employee is eligible for company equity
• Remote work, flexible hours