Senior Solutions Architect

Summary

Join Chainguard's Professional Services team as a Senior Solutions Architect and partner directly with customers to lead implementations and empower them to build secure software using Chainguard. You will be the primary technical contact, ensuring a smooth customer onboarding experience and acting as 'customer zero' for testing and documentation. This role requires strong technical expertise in Kubernetes and containers, excellent communication skills, and the ability to collaborate effectively with cross-functional teams. You will play a key role in shaping product development by conveying customer requirements to the engineering team. Chainguard values customer obsession, intentional action, and a fun, collaborative work environment. The position offers a competitive salary, equity/stock options, unlimited PTO, remote work flexibility, and comprehensive benefits.

Requirements

• 8+ years of experience developing high performance multi-tier applications. Strong experience in Kubernetes and Containers
• Ability to communicate technical information in highly technical and non-technical ways depending on the audience, which includes various personas, such as engineers to executives
• Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems
• At least a Bachelor’s Degree with a focus in Computer Science, Software Engineering, Information Technology
• Strong working experience with software development processes, practices, and software engineering design concepts
• Ability to work effectively with cross functional engineering teams and business partners
• Excellent written and verbal communication skills
• Ability to travel up to 15% of the time

Responsibilities

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
• Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
• Maintain appropriate account level architecture and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from the Chainguard team

Benefits

• Equity/stock options
• Unlimited PTO
• Remote work with flexible coworking and team meetup opportunities
• Home office and internet stipend
• 100% health/dental/vision insurance coverage for you and your family
• Monthly Wellness budget