LaunchDarkly is hiring a
Senior Solutions Architect

Summary

The job is for a Solutions Architect at LaunchDarkly in the UK or Ireland. The role involves helping companies achieve progressive delivery, working with software development teams, delivering Professional Services engagements, partnering with Enterprise and Strategic accounts, advising customers on software development best practices, and becoming a subject matter expert on LaunchDarkly.

Requirements

• You have extensive experience with post-sales Solutions Architect or customer-facing DevOps roles
• You have a hands-on technical background with a consultative approach
• You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers
• You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where your attention is most needed
• You are a self-starter and excited to take on hard problems
• You are passionate about helping customers and have a strong sense of ownership
• You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships
• You have a technical background and are interested in a customer-facing role
• You are a deeply curious individual, who is not comfortable with just getting enough context to give an answer. You feel the need to understand how things work underneath
• You are familiar with the software development lifecycle
• You are comfortable with at least one of our supported Client-side SDK.. languages (preferably Javascript) and one of our Server-side SDK. languages
• You are familiar with DevOps, Continuous Integration, and Continuous Delivery
• You have worked with the services of one of the major cloud providers (AWS, Azure, GCP)
• You have worked with Linux, Docker, and Virtual Machines
• You have worked with teams that underwent development process transformation

Responsibilities

• Couple technical knowledge with a consultative mindset to understand customer needs, gather requirements, and influence decisions
• Deliver Professional Services engagements aimed at helping the companies we work with improve how they deliver software
• Partner with Enterprise and Strategic accounts alongside Customer Success during the onboarding and implementation phase to accelerate their adoption
• Advise our customers on software development best practices and how to leverage LaunchDarkly to ship software more frequently and with reduced risk
• Create a foundation for a strong technical partnership between LaunchDarkly and customers
• Solve technical hurdles that are impeding value realization

Preferred Qualifications

Experience working in Technology, Finance & Insurance, Pharmaceuticals & Life Science, Entertainment industries is beneficial but not mandatory

Benefits

• Target pay range for a Level P4 in London: ￡83,000 - ￡ 98,000 OTE*. Target pay range for a Level P4 in Dublin: €76,000 - €89,000 OTE*
• Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary