Senior Solutions Architect

Summary

Join TetraScience, a Scientific Data and AI Cloud company, and contribute to improving human life. As a technical SA presales professional, you will collaborate with scientific end-users in pharmaceutical and biotech to design and deliver impactful solutions. You will work closely with internal and external stakeholders, translating complex technical concepts into business-aligned solutions. This role requires strong technical expertise in data integration and architecture, along with excellent communication and presentation skills. You will map business requirements to technical solutions, calculate ROI, and understand industry challenges. The position offers a competitive salary, equity, a supportive culture, generous PTO, and flexible remote work arrangements.

Requirements

• Scientific background and/or 3+ years professional experience in Life Sciences R&D IT / Informatics
• Deep understanding of Life Sciences lab information systems such as ELN, CDS, MS, NGS software, LIMS, Registration, LES, analytics, visualization suites
• Deep understanding of drug discovery, development, and manufacturing processes
• Proficient in enterprise sales within the pharmaceutical sector

Responsibilities

• Work closely with our scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers
• Work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions, and aid in integration with clients' data systems
• Work with lab scientists and lab managers (or R&D IT with lab data responsibilities) to understand and define the workflow needed to solve their problems. Translate this knowledge into solutions using the Tetra Data Platform
• Work with the Product and Engineering teams to create product plans - both one-off and platform-based
• Partner with Customer Success - helping the customer implement our platform through process change management, while collecting feedback for TetraScience about what’s working and potential improvements
• Synthesizing customer feedback into a cohesive vision for how labs can work better through seamless data flow
• Proficient at advocating for the customer’s perspective and actively collaborating with product management to prioritize feature development
• Map business requirements to technical solutions
• Determine potential return on investment for proposed solutions
• Understand industry-specific challenges and trends to tailor solutions accordingly in the Biopharma and Pharma vertical
• Translate complex technical topics into easily digestible content for non-technical stakeholders
• Deliver compelling presentations to both small and large audiences
• Cultivate relationships with clients, sales teams, and technical teams
• Handle objections and come up with solutions quickly
• Collaborate with clients and sales teams to reach beneficial agreements
• Develop a deep understanding of the company's product or service offerings
• Design and showcase tailored demonstrations to prospects
• Skilled in crafting responses to Requests to Information (RFIs), Requests for Proposals (RFPs), and adept at preparing Statements of Work (SOWs)
• Ensure projects are kept on track and within scope
• Coordinate with various stakeholders to ensure the smooth flow of presales activities

Preferred Qualifications

• Previous experience as a practicing bench or data scientist
• Experience in large molecule or new modalities
• Experience with AWS application stack
• Intellectually curious: Unwavering drive to learn and know more every day
• Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment

Benefits

• Competitive Salary and equity in a fast growing company
• Supportive, team oriented culture of continuous improvement
• Generous paid time off (PTO)
• Flexible working arrangements - Remote work