Remote Senior Solutions Architecture Specialist

Summary

Join our team as a Sr. Solutions Architecture Specialist (SA) at HashiCorp and work in a high-performance environment serving as a product or solution domain expert, providing Customers with deep technical guidance at strategic points during customer journey with HashiCorp.

Requirements

• 7+ years experience with solution architecture, sales engineering, or equivalent experience
• B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
• Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service
• Comfort working remotely and performing well given a high level of independence and autonomy
• Outstanding communication - Developing and delivering technical content for audiences of varying technical abilities
• Experience responding to customer objections
• Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
• Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value
• Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process mentorship
• Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology
• Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms
• Experience with either engineering/operating an infra platform that has its own internal/external customers
• Experience in major transformation efforts involving significant process, organizational and technology change
• HashiCorp Vault Experience
• Deep knowledge of HashiCorp “Secure Products” domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Vault Certification Desired)
• Demonstrate a solid understanding in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
• Expertise in the field of container orchestration and development (CKA Certification Preferred)

Responsibilities

• Assist as a domain expert and escalation path to progress strategic opportunities across the entire customer journey
• Establish and maintain an understanding of the overall HashiCorp technology portfolio
• Recognized as a specialized domain guide aligned to, and in support of, HashiCorp Vault or Boundary and the competitive landscape
• Assist in complex technical due diligence activities supporting our moments that matter such as Discover, Technical Validation, Onboarding, Consumption, and Optimization
• Deliver sophisticated product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
• Work closely with the aligned Account SE and our customers to help craft their vision/strategy for improving all aspects of application delivery, advise on how to use and adopt HashiCorp products to work towards their goals, and drive measurable value-based outcomes
• Partner with Account Teams to identify and handle Customer risks and opportunities as they relate to product adoption, renewal, and expansion
• Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and new product requirement
• Collaborate with HashiCorp Product Management and Product Education to build and manage prescriptive patterns for core and strategic product use cases
• Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
• Help foster an environment for ongoing customer success

Benefits

• Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training
• The base pay range for this role is: $175,760 — $206,800 CAD
• The OTE pay range for this role is: $219,700 — $258,500 CAD