Remote Senior Solutions Engineer

Summary

Join our team as a Sr. Solutions Engineer - Public Sector DACH, working remotely from Germany. As a trusted advisor to aligned accounts and technical teams, you will provide technical expertise across the customer journey, supporting pipeline creation, technical win, onboarding, consumption, and renewal.

Requirements

• 10+ years technical pre-sales / Sales Engineering experience or equivalent experience - practitioners are appreciated as well
• Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms
• Knowledge and/or proficiency of Cloud Service providers like AWS, Azure, GCP, etc
• Proficiency and/or knowledge of existing HashiCorp tools such as Vagrant, Packer, Terraform, Consul, Nomad, Vault, and others
• Experience with implementing software products or solutions for large and dynamic enterprise companies
• Experience working well in a highly dynamic / team environment that focuses on providing above-industry-standard customer service
• Ability to travel as needed. Domestic and occasional international travel required and varies by team (~20-40%)
• Fluency in the English and German language (professional level)

Responsibilities

• Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders across the full customer journey (pre and post-sales)
• Exhibit strong communication skills and the ability to influence decisions through effective presentations, demos, technical engagements, and workshops
• Understand the customer’s journey from their current state to their future state by designing a technical and business-focused solution to drive adoption and growth after the initial sale and across the portfolio
• Prove business value of Hashicorp products in solving the customer’s business problems and driving customer ROI
• Regularly contribute to post-sales activities such as customer QBRs and cadence calls, hold customer office hours, monitor usage, and deliver roadmap sessions with limited support
• Seek to drive expansion in current product lines as well as adoption of additional product lines
• Partner with cross-functional teams such as Solutions Architecture Specialists, Customer Success Managers, product management, and engineering when required to drive success across the customer journey
• Provide authoritative guidance on DevOps concepts with strong skills in infrastructure architecture, cloud, security, IT operations, and development technologies and processes
• Establish and maintain a deep understanding of the overall HashiCorp technology portfolio and the competitive landscape