Senior Solutions Engineer

Summary

Join Docker, a remote-first company experiencing exponential growth, as a Senior Solutions Engineer. You will become a subject matter expert in Docker's offerings, advising enterprise customers on building, shipping, and running applications. This role involves engaging with customers, creating technical proposals, managing proofs of concept, and communicating customer feedback. You will need 8+ years of experience in technical sales of distributed systems and infrastructure software, operational experience with a Docker-based container platform, and exceptional communication skills. Singapore residency is required. Docker offers various benefits including paid parental leave, a technology stipend, PTO, quarterly hackathons, training stipends, equity, and more.

Requirements

• 8+ years of experience with technical sales of distributed systems and infrastructure software like databases, message queues, SaaS, or Big Data products
• Operational experience with a Docker-based container platform
• Familiarity with Developer tools, including CI and CD pipelines
• Familiarity with cloud technologies - Any of the three major cloud vendors & cloud-native apps is excellent to have
• Significant experience with Linux
• Exceptional communication capabilities include a presentation style that addresses a highly skilled and experienced audience, including enterprise architects and C-level executives
• Passion for learning new technologies and a desire to tackle complex technical problems
• Strong perspective rooted in past experience and willingness to listen carefully, explore new ideas, and coach
• Must be willing to travel to clients to foster effective sales relationships
• Singapore residency is required

Responsibilities

• Develop expert knowledge and proficiency in Docker's offerings and be a subject matter expert in one of the most critical technologies in our industry today
• Serve as a key technical advisor to Docker customers as they change how they Build, Ship, and Run their applications for enterprise customers
• Help customers move past high-level concepts and learn how Docker fits into their environment and how to get started
• Transform customers' development pipelines, automate their infrastructure, and remove friction, enabling them to bring new ideas to market quickly
• Serve as an industry expert on technology, people, and processes around software development & operating containers at an Enterprise scale
• Articulate Docker’s technical and product positioning to various business and technical stakeholders and forge strong relationships with them throughout the sales cycle and beyond
• Engage with customers to document their requirements and communicate the technical value of Docker
• Work with the sales team to create technical proposals and presentations for customer meetings
• Initiate and manage multiple proofs of concepts, working directly with the prospect to deliver upon their success criteria
• Distill and communicate customer needs and product feedback to Sales, Engineering, and Product teams
• Work with your sales counterpart to devise and execute a winning strategy to deliver a ‘technical win’ for the account/opportunity
• Learn about and educate people on the incredible capabilities and value that Docker delivers to our enterprise customers

Preferred Qualifications

• Development experience (scripting, application development, etc.) is a plus
• Previous experience building solutions with Docker, Kubernetes, etc is preferred
• CS degree a plus

Benefits

• Freedom & flexibility; fit your work around your life
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Quarterly, company-wide hackathons
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country