Senior Staff Software Engineer

Summary

Join NBCUniversal's Enablement team as a Senior Staff Software Engineer and help empower developers with the resources and support they need to thrive. You will leverage data-driven insights to improve developer efficiency, create documentation and self-service solutions, and provide coaching. Partnering with engineering teams and leadership, you'll deliver impactful services and tools. This role requires a systems-thinking approach, strong communication skills, and the ability to influence change. The position is fully remote and offers competitive compensation and benefits, including medical, dental, vision, 401k, paid leave, and tuition reimbursement.

Requirements

• Bachelor's degree (Master's preferred) or equivalent experience
• 12+ years working with software development teams (less is acceptable depending on degree or experience)
• Expertise with DevOps culture and practices (continuous learning, improvement, feedback, etc.)
• Deep understanding of software development processes and methodologies
• Strong grasp of survey design, data analysis, and visualization techniques
• Excellent verbal and written communication and collaboration skills
• Ability to influence and drive change through experimentation
• Demonstrates strong empathy and understanding of others' perspectives
• Capable of building meaningful relationships and fostering a supportive and inclusive environment
• Uses emotional awareness to navigate complex interpersonal dynamics and resolve conflicts

Responsibilities

• Understand and improve the developer experience at NBCU using scientific, research-oriented methods
• Identify and implement improvements, using data to track success or pivot
• Partner with Engineering Experience teams, NBCU developers, and engineering leadership to deliver services, tools, and processes
• Navigate ambiguity, break down complex problems, and create scalable solutions
• Influence change by building trust and connecting with others through storytelling
• Foster communities of learning, providing safe spaces for developers to learn and grow

Preferred Qualifications

• Effective program management skills
• Advanced skills in various research methodologies (qualitative and quantitative research methods, experimental design, data collection techniques, and statistical analysis)
• Strong problem-solving and analytical skills
• Working knowledge of Python, cloud (AWS/Azure/GCP), database systems, and SQL
• Awareness of various learning and teaching techniques (visual vs. auditory learning, active vs. passive learning) to develop effective training materials
• Instructional design skills
• Ability to work in a team with open and collaborative communication
• Passion for continuous learning and improvement
• Provide mentorship to grow the technical skills and careers of others

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Variety of other discounts and perks
• Fully Remote
• Salary range: $145,000 - $180,000 (bonus eligible)