Senior Strategic Account Manager

Summary

Join A Place for Mom as a Senior Strategic Account Manager to lead and grow partnerships with national REITs and large ownership groups. This highly strategic role blends relationship management, consultative selling, and data-driven insights to drive occupancy, revenue, and retention across a national portfolio. You will own and drive national REIT strategy, influence capital allocation and portfolio planning, and lead enterprise-level relationships with senior stakeholders. Responsibilities include developing and executing strategic growth plans, positioning and selling high-impact solutions, serving as a market and portfolio analyst, enhancing operator engagement, and representing A Place for Mom at industry forums. The ideal candidate possesses deep knowledge of REIT structures, capital deployment strategies, and operator dynamics, along with strong financial and strategic acumen.

Requirements

• Bachelor’s degree required; MBA or finance-related degree a plus
• 5+ years of account management or business development experience, ideally within senior living, healthcare, real estate, or related industries
• Strong knowledge of REIT structures, investment models, and operator dynamics
• Proven track record of driving revenue growth and influencing executive stakeholders
• Deep experience in data-driven strategy, consultative selling, and enterprise relationship management
• Excellent communication, executive presence, and presentation skills
• Financial fluency and the ability to analyze performance metrics
• Ability to manage complexity across multiple stakeholders and competing priorities
• Proficiency with Salesforce, Tableau, Google Workspace, and Microsoft Office Suite
• Willingness to travel up to 50% for partner engagements, site visits, and industry events

Responsibilities

• Own and Drive National REIT Strategy: Serve as the primary strategic partner for designated REITs and ownership groups, aligning A Place for Mom’s value proposition with each client’s investment priorities, operational models, and long-term portfolio strategies
• Influence Capital Allocation and Portfolio Planning: Act as a thought partner to REIT executives and asset managers, providing data-driven insights that inform capital deployment decisions, operator investments, and growth initiatives across markets and assets
• Lead Enterprise-Level Relationships: Build and maintain strong, trust-based relationships with senior stakeholders, including REIT leadership, asset managers, regional operators, and capital partners, to create alignment, unlock new opportunities, and expand product adoption
• Develop and Execute Strategic Growth Plans: Craft customized growth roadmaps for each REIT portfolio that drive occupancy, improve conversion, and increase move-ins through targeted initiatives, programmatic solutions, and operational excellence
• Position and Sell High-Impact Solutions: Identify gaps and opportunities within each portfolio and position A Place for Mom’s evolving suite of solutions — including data products, conversion tools, marketing support, and operator engagement strategies — to address them
• Serve as a Market and Portfolio Analyst: Continuously monitor account performance and market conditions to anticipate trends, surface challenges, and provide strategic counsel. Present performance reviews and opportunity analyses to executive stakeholders with clarity and confidence
• Enhance Operator Engagement: Partner with REITs to align incentives, support operator performance, and facilitate education around best practices, product adoption, and lead conversion strategies
• Represent APFM at Industry Forums: Attend national conferences, leadership summits, and site visits as a brand ambassador — sharing thought leadership, elevating relationships, and gathering market intelligence to inform strategy

Benefits

• 401(k) plus match
• Dental insurance
• Health insurance
• Vision Insurance
• Paid Time Off