Senior Systems Engineer

Summary

Join Who Gives A Crap, a purpose-driven company making eco-friendly products and donating 50% of profits to provide clean water and sanitation globally. We are seeking a Senior Systems Engineer to join our IT Operations team. This hybrid role involves enhancing our cloud environment using Google Cloud tools, ensuring system security and scalability. You will automate workflows, troubleshoot issues, collaborate with cross-functional teams, and mentor junior staff. The ideal candidate is a proactive, adaptable, and voracious learner with excellent communication skills and a passion for making a positive impact. We offer competitive salaries, healthcare support, generous paid leave, learning and development opportunities, and a unique work environment.

Requirements

• Ensure our digital fortress is secure, our apps are firing on all cylinders, and everyone's got the tools they need to slay their daily tasks
• Be a natural translator of complex technical concepts and communicate technical matters clearly and engagingly
• Be proactive and adaptable
• Be a voracious learner with a passion for new knowledge, acquiring new skills and learning new technologies
• Support and engage with internal customers, providing exemplary service and resolving issues efficiently
• Have a strong focus on the end-users' and team's experience
• Have exceptional customer engagement and support capabilities

Responsibilities

• Monitor, troubleshoot, and enhance our cloud systems
• Level up our tech stack while implementing best practices for scalability and resilience
• Collaborate with cross-functional teams to drive cloud adoption
• Automate workflows
• Mentor junior staff, ensuring our infrastructure is robust, efficient, and future-ready
• Automate Onboarding and Offboarding: Improve workflows for access provisioning and deprovisioning, collaborating with our People and Culture team to align automations with policy
• Lead Cross-Team Workshops: Share your cloud expertise with teams across the business, host a workshop on cloud security best practices
• Troubleshoot: Analyze logs, run tests, and resolve performance issues with SaaS integrations
• Explore New Tech: Experiment with new tools for cloud optimization and recommend adoption
• Improve documentation: Build out knowledge management in an engaging, accessible way

Benefits

• Competitive, market informed salaries
• Meaningful support towards healthcare for our team around the world
• Generous paid leave
• Tailored learning and development opportunities
• Free toilet paper