Senior Technical Implementation Lead

Summary

Join Hitachi Digital, a leading digital transformation company, as a Senior Technical Team Lead – Salesforce & Certinia. Lead the architecture, development, and delivery of enterprise-grade solutions integrating Salesforce CRM with Certinia PSA/ERP. Optimize professional services operations, including resource planning, time tracking, billing, and financial reporting. Collaborate with cross-functional teams, mentor developers, and ensure adherence to best practices. Leverage your deep Salesforce and Certinia expertise to deliver scalable and secure solutions. This pivotal role combines technical leadership with hands-on development and strategic planning.

Requirements

• 8+ years of experience with Salesforce platform development and architecture
• 3+ years of hands-on experience with Certinia (FinancialForce) PSA and/or ERP modules
• Proven success in leading cross-functional development teams in a technical leadership capacity
• Deep understanding of professional services business processes (project accounting, utilization, billing, financials)
• Proficient in Apex, Lightning Web Components (LWC), Flows, SOQL/SOSL, and Salesforce APIs
• Strong knowledge of Salesforce data security, audit controls, and compliance practices (J-SOX)
• Experience with DevOps and CI/CD tools (Copado, Gearset, Jenkins, Bitbucket)
• Strong communication, leadership, and problem-solving skills

Responsibilities

• Lead the technical design, customization, and integration of Salesforce and Certinia (PSA + ERP) modules
• Architect scalable solutions for professional services workflows, including project creation, resource assignments, time entry, expense, billing, and revenue recognition
• Provide hands-on development using Apex, LWC, SOQL, Flows, and Certinia configuration/customization
• Coordinate with business teams to translate functional requirements into technical solutions and project deliverables
• Lead and mentor a team of Salesforce and Certinia developers, ensuring quality, maintainability, and security of code and configurations
• Manage and enhance integrations between Certinia, Salesforce, and third-party systems (ERP, HCM, etc.) using APIs and middleware
• Own and enforce DevOps practices, including version control, release management (e.g., Copado/Gearset), and CI/CD pipelines
• Support J-SOX compliance through strong documentation, change management, and access controls
• Analyze new Salesforce and Certinia releases to leverage new features and minimize technical debt

Preferred Qualifications

Salesforce certifications (e.g., Platform Developer II, Application Architect) highly preferred

Benefits

• We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing
• We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent)