Senior Technical Lead

Summary

Join fme Global Life Sciences as a Senior Technical Lead to oversee data and document migration and implementation projects for Veeva Quality. You will serve as the subject matter expert, managing all technical aspects and leading the technical team. This role demands close collaboration with the Project Manager and stakeholders, ensuring seamless project progression and achieving project objectives. The ideal candidate possesses in-depth technical expertise with Veeva Quality and the Life Sciences industry, strong leadership abilities, and excellent communication skills. You will work with clients to understand their business objectives, translate them into system requirements, and lead successful implementations. This position requires a strong understanding of pharmaceutical validation, documentation practices, and relevant regulations.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Life Sciences, or a related field
• Minimum of 8 years of experience in data and document migration, ECM implementation, or related fields, with at least 3 years in a leadership role within the life sciences industry
• Extensive experience in architecting, installing, designing, implementing, configuring, and troubleshooting ECM systems and applications
• Advanced experience in Veeva Vault Quality (QMS and QualityDocs), data and document migration tools, SQL, XML, and scripting languages
• Experience with cloud-based solutions as well as on-premise solutions
• Strong understanding of life sciences regulations and compliance requirements, including experience with validation processes as well as with GxP-validated systems, processes, and documentation requirements
• Proven track record of leading technical teams and managing complex projects, with excellent problem-solving and decision-making skills
• Strong critical thinking, analytical, problem-solving, and conflict-resolution skills, with a client-focused approach, along with the ability to multitask and prioritize effectively in a fast-paced environment
• Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders and build strong relationships with both internal and external teams
• Proven consultative skills with a track record of effectively guiding clients
• Experience working with clients across international markets
• Demonstrated success in managing globally distributed technical project teams, including collaboration with offshore resources and external providers
• Must be authorized to work in and live in US, preferable on the east coast due to client scheduling

Responsibilities

• Project Planning: Partner with project managers and stakeholders to define project requirements, objectives, timelines, and resource efforts. Break these down into actionable work packages, ensuring they are effectively captured and tracked within development plans
• Communication and Collaboration: Serve as the liaison between the technical project team and stakeholders, including project managers, business contacts, and QA teams. Facilitate clear and effective communication, coordinate dependencies, provide timely updates, address concerns or issues promptly, and promote collaboration and teamwork
• Team Leadership and Management: Lead and manage a global team of technical consultants, including onshore and offshore employees and contractors, by cultivating a positive, collaborative, and results-oriented work environment that encourages productivity and support
• Technical Guidance: Provide technical expertise and guidance to the project team, covering key areas such as architecture and design decisions, code reviews, documentation practices, project execution standards, and best practices. Additionally, ensure the preservation of artifacts and knowledge throughout the project lifecycle
• Stakeholder Management: Engage with technical stakeholders to gather feedback, understand their requirements, and manage expectations. In partnership with the Project Manager, keep them informed about project progress, risks, and any changes in scope by providing or contributing to weekly status reports, using client-specific or standardized fme templates
• Risk Management: Identify and mitigate technical risks, challenges, and potential roadblocks, proactively communicating them to the Project Manager. Collaborate with the technical project team to gather detailed information and explore solution options for addressing these risks
• Change Management: Identify potential change orders and proactively communicate them to the Project Manager. Provide detailed technical scope definitions, estimates, and resource planning for the proposed changes
• Quality Assurance: Ensure the team adheres to quality assurance practices by working closely with QA teams to define test strategies, review test plans, and ensure adequate test coverage. Provide support in identifying and resolving defects and performance issues
• Continuous Improvement: Stay updated with the latest industry trends, technologies, and best practices and identify areas of improvement in internal processes, tools, or implementation and migration practices as well as opportunities for continuous learning and professional development within the technical project team
• Thought Leadership: Stay abreast of industry trends, emerging technologies, and market developments, and share knowledge and insights through whitepapers, blog posts, webinars, or speaking engagements
• Pre-sales Support: Support the business development and account management teams by providing technical expertise during the pre-sales phase. Collaborate with these teams to understand client requirements, develop tailored solutions and estimates, and contribute input to proposals

Benefits

• Medical, Dental & Vision plans
• 401k with company match
• Life Insurance, Short & Long-term Disability Plans
• Paid Time Off (Vacation, Sick/Personal & 10 Paid Holidays)
• Employee Referral Program
• Training & Development & Company Retreats
• Wellness Resources/Employee Assistance Program