Senior Technical Program Manager, Growth Engineering

Summary

Join Hims & Hers Health, Inc. as a Senior Technical Program Manager and lead strategic initiatives within the Organic Growth UK Engineering team. You will drive the execution of complex technical programs, manage project timelines and resources, and ensure smooth engineering operations. Collaborate with cross-functional teams, including engineering, product, design, and marketing. This role requires 8+ years of experience in technical program management and proven success in managing large-scale projects. You will report to the Director of Engineering and work closely with senior leaders. Hims & Hers offers a competitive salary and benefits package, including unlimited PTO, comprehensive health benefits, and an employee stock purchase program.

Requirements

• Have 8+ years in technical program management, preferably in a growth-focused engineering environment
• Proven track record of successfully managing large-scale, complex technical programs
• Excellent project management skills, with proficiency in agile, scrum and lean development
• Ability to dive deep into technical details and understand complex systems to drive effective decision-making
• Strong understanding of engineering operations, including process optimization and best practices
• Strong leadership skills to effectively manage and motivate cross-functional teams
• Ability to influence without authority
• Excellent skills in identifying, assessing, and mitigating risks
• Strong sense of ownership
• Team player, collaborative, and positive attitude
• Scrappiness & bias towards action
• Exceptional communication, negotiation, and interpersonal skills
• Excellent writing, oral, and presentation skills
• Experience with data-driven decision-making and metrics-driven program management

Responsibilities

• Drive the execution and delivery of multiple complex technical programs, strategic growth initiatives, and operational strategies that increase efficiency and productivity
• Develop detailed project plans, timelines, and resource allocation strategies
• Track and manage project risks, dependencies, status, and deliverable timelines
• Ensure robust quality assurance and release management processes are in place
• Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
• Facilitate effective communication and collaboration among all stakeholders to drive project success
• Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
• Establish mechanisms to optimize team effectiveness
• Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
• Identify impediments the team experiences and work with stakeholders to address them
• Establish and track key performance indicators (KPIs) to measure program success and impact
• Provide regular updates and reports to senior leadership on program status, progress, and outcomes
• Own the communication and alignment of release dates
• Collaborate with other technical program managers to highlight dependencies with different domains
• Mentor and guide junior program managers and team members, fostering their professional development

Preferred Qualifications

• A basic understanding of web technologies (eg, JavaScript, React, HTTP APIs, GraphQL, Node)
• Experience in software engineering, computer science, or another related technical field
• Experience working in telehealth

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats