Senior Technical Writer

Summary

Join dbt Labs' Product Documentation team as a Senior Technical Writer to create and maintain high-quality documentation for dbt users. You will collaborate with various teams, contribute to key initiatives, and improve existing documentation based on user feedback. This role requires experience in technical writing for software products, especially developer tools or APIs, and a strong understanding of user needs. The ideal candidate will be comfortable working asynchronously in a remote team environment and possess excellent communication and collaboration skills. dbt Labs offers a competitive salary and benefits package, including unlimited vacation, paid parental leave, and a wellness stipend.

Requirements

• Worked asynchronously as part of a fully-remote, distributed team
• Have experience creating high-quality, user-facing technical content for software products, and spent some time describing how to use developer tools or APIs
• Appreciate strongly advocating for users, especially people new to a product
• Feel at home with the dbt values
• Compassionately give, and receive, editorial and technical feedback
• Can plan, prioritize, and carry out sizable writing projects with high attention to detail along the way
• Communicate with excellent skills, especially when working asynchronously or with a distributed team
• Value collaborating with others to improve the quality of a project or to learn a new perspective and inform your own work
• Appreciate a healthy feedback loop that helps you learn and grow, and where you can help others learn and grow
• Familiar with version control, single-sourcing content, and experience managing documentation systems

Responsibilities

• Create helpful, scalable documentation for people learning to use dbt
• Plan, create, and maintain user-facing documentation, including conceptual, referential, procedural, and quickstart guides and materials
• Collaborate with product managers and other stakeholders to provide content for new features and continuously improve existing documentation based on customer feedback and user research
• Review and provide feedback on documentation contributions from the dbt community and teams across dbt Labs
• Lead the team on important initiatives, such as setting up a documentation testing framework, helping to develop an API documentation strategy, writing opinionated guides, and more
• Collaborate with other teams across dbt Labs on cross-functional initiatives like working with the Learning team to optimize our efforts and working with Engineering and Product teams to improve our workflows

Preferred Qualifications

• Enthusiasm for learning how to use data for informing documentation decisions
• Have installed dbt Core locally or used dbt Cloud

Benefits

• Competitive Salary
• Unlimited vacation (and yes we use it!)
• Paid Parental Leave (maternity and paternity leave, 16 weeks paid)
• Wellness stipend
• Home office stipend