Senior User Researcher

Summary

Join Welltech, a global leader in the Health & Fitness industry, as a Senior UX Researcher (Contractor) to support the YogaGo team. You will play a key role in understanding and designing for user needs, contributing to user-centered innovation and product development. This role involves conducting user research, leading end-to-end studies, and collaborating with cross-functional teams to influence product decisions. You will be responsible for surfacing user experiences, validating new ideas, and designing frameworks to enhance the team's understanding of the target audience. This position offers the opportunity to make a significant impact on the product roadmap, feature directions, and design choices.

Requirements

• You have 5+ years of hands-on experience conducting user research for digital products, with a proven track record of leading end-to-end studies independently —from scoping and planning to synthesis and stakeholder alignment
• You’ve led evaluative research across a range of methods (usability testing, concept testing, unmoderated testing), and you understand how to match methods to product maturity, risk, and timeline
• You know how to work with ambiguous problem spaces and distill them into clear, researchable questions that align with business and user goals
• You can confidently design and execute strategic, mixed-methods research , integrating qualitative insights (e.g. in-depth interviews, diary studies, ethnography) with quantitative validation (e.g. surveys, behavioral data, segmentation)
• You have experience collaborating with cross-functional teams , aligning diverse stakeholders around research goals, and effectively communicating insights to influence product decisions
• You're comfortable working autonomously, but you also understand when and how to collaborate closely with designers, PMs, analysts, and other researchers to create a shared understanding of the user experience
• You’re skilled at identifying research gaps and proactively proposing impactful studies—not just responding to briefs, but helping shape them
• You’re a strong communicator, fluent in English , and skilled at making insights land with a variety of stakeholders
• You’re comfortable working remotely and flexibly with colleagues across time zones

Responsibilities

• You'll be at the heart of user-centered innovation. Our teams rely on insight—not gut instinct—to make decisions. That’s where you come in: surfacing the current user experience and helping validate new ideas, concepts, and features
• You'll build upon our understanding of a creative, health-focused audience. Each moment spent exploring their experience gets us closer to their world. You’ll help design frameworks that shift how the team sees and thinks
• You’ll be part of a product ecosystem that is user-centered by nature. Your work will be essential in highlighting the value of research and embedding insights into the product development process
• You’ll have the space to make an impact. We value autonomy and trust—and we’ll support your work every step of the way. You’ll influence product roadmaps, feature directions, and design choices

Benefits

We offer a fair level of compensation appropriate to your expertise and experience