Intercom is hiring a
Senior Web Engineer

Summary

The job is for a Full Stack Engineer at Intercom, responsible for improving and optimizing the company's website experiences using modern web technologies. The position requires 7+ years of experience in building websites with Javascript, HTML/CSS, and modern frameworks like React and Next.js.

Requirements

• 7+ years building websites, working with Javascript, HTML/CSS, and modern web frameworks and server-side rendering (preferably React and Next.js)
• Deep knowledge of a high-level programming language
• Experience building design systems
• Close collaborator with Design
• Experience building navigation elements and scrolling experiences
• Great understanding of UI/UX
• Knowledge of CI/CD tool sets
• Passion for engineering excellence, clean coding, and SOLID principles
• Ability to assess performance through metrics, and suggest improvements
• Have expertise integrating, developing, or scaling usage of solutions like Contentful (CMS), Marketo (Marketing Automation), Mutiny (Personalization), Optimizely (A/B Testing), Google Tag Manager (Tags), and Google Analytics (Reporting)
• Proven track record of improving site performance (Google CWV), technical SEO structures and site indexation, UI/UX, deployment workflows (parallel projects/multiple users), and staging sites (mirror production/QA)
• Competence across the stack, including upstream APIs
• Ability to lead out large projects

Responsibilities

• Driving and executing new website capabilities and experience projects that contribute to engagement, leads, and sales conversion
• Work in a cross-functional team with design, product, and engineering teams
• Collaborate with strategic partners across brand, marketing ops, product marketing, and demand
• Translate stakeholder and company goals into engineering programs and execution plans

Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done