Collectors is hiring a
Senior Workday Analyst

Summary

The job description is for a Senior HRIS Analyst at Collectors, a company that provides value-added services for collectors worldwide. The role involves managing People data in the Workday system of record and supporting all modules related to Compensation, Talent, Recruiting, Time, Absence, Payroll, and Benefits.

Requirements

• 5 years of post-Workday implementation experience with intermediate level experience in core Workday concepts and configuration
• Technical system knowledge and demonstrated experience with supporting multiple modules in complex People and/or payroll systems
• Demonstrated knowledge of system testing, design and auditing procedures coordination abilities to include facilitating meetings, presentations to People users and conducting training sessions
• Demonstrated ability to handle sensitive and confidential information in a discrete and professional manner
• Ability to make informed decisions, escalate issues, communicate with teams, and recommend and prioritize system enhancements and fixes
• A go-getter and proactive to seek out improvements
• Excellent analytical, problem-solving, and multitasking skills
• Must have an ownership mentality
• Ability to work independently or as part of a team as appropriate
• Ability to work across multiple functional areas and with many diverse user communities
• Good organization and planning skills
• Ability to prioritize and organize short-term and long-term responsibilities in response to changing demands
• Ability to analyze, understand and diagram business and system processes
• Knowledge of project management tools and change control processes
• Skilled in estimating when a request can be addressed and meeting the expectations
• Knowledge of People operations, business practices and regulatory needs
• Strong listening, written, and verbal communication and documentation skills, including creating presentations for business teams
• Demonstrated ability to maintain positive, constructive interpersonal relationships, and to understand and practice the principles of effective teamwork

Responsibilities

• Collaborate with the business to identify system improvements and enhancements; recommend and implement solutions
• Participate in all phases of systems deployment lifecycle, partnering with People and the business in understanding and documenting business requirements, design specifications, testing and deployment plans
• Analyze and refine processes to optimize technology capabilities, proactively seeking out and driving process improvements
• Facilitate initial planning and scoping of initiatives, developing business cases for automation opportunities
• Help to align both technology and change management components to ensure successful project delivery
• Provide direct technical support, troubleshooting, and guidance to internal People customers on Workday
• Ensure system compliance with data security and privacy requirements
• Perform system audits for data validation/integrity and work with key stakeholders to make necessary changes
• Manage system security, ensuring appropriate and proper levels of access and reporting capabilities for all users
• Maintain and optimize integrations with other HR systems including, but not limited to Greenhouse and ADP
• Lead in reviewing, testing, and implementing bi-annual Workday releases; determine impact, participate in regression testing for new system features, and communicate changes and/or benefits to end-users
• Develop Workday reports and dashboards, working with People program owners proactively to identify value-added metrics and insights
• Serve as a liaison to internal People customers and People CoE (Centers of Excellence)
• Provide hands-on tier 2 or 3 operational support for system or data issues, system/process questions, reporting and change requests around business processes, notifications, security, org hierarchy as needed

Benefits

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities