Senior Workforce Management Data Analyst

Summary

Join Omada Health's Care Delivery Capacity & Analytics team as a Senior Data Analyst. You will build and improve a capacity model, conduct analysis for care delivery initiatives, define key performance indicators (KPIs), design dashboards, and define operational processes. Collaborate with various stakeholders across different teams. This remote position reports to the Director, Capacity & Analytics. Leverage advanced data analytics to impact care quality and efficiency, enhance decision-making, and contribute to Omada's care delivery optimization. The ideal candidate is an analytical problem-solver who enjoys working with diverse teams and tackling various challenges.

Requirements

• Bachelor’s degree in engineering, computer science, technology or similar or equivalent blend of work and certification experience required
• 7+ years of analytics experience
• Advanced level SQL skills
• Expert level excel modeling & data manipulation skills
• Development experience with Tableau (or similar data visualization tool)
• Strong organizational skills and attention to detail
• Reliable self-starter capable of working with a high degree of autonomy
• Passion for capacity planning, modeling, and workforce management continuous improvement

Responsibilities

• Build and continually improve a new capacity model that evaluates state by state by state clinical licensure, supply, demand, and various workforce management and performance metrics
• Own analysis in support of care delivery initiatives that drive further precision in our operations or care team capacity planning
• Define metrics and KPIs to measure the effectiveness and efficiency of care delivery initiatives and capacity planning efforts
• Design and maintain visually compelling and intuitive Tableau (or other BI tool) dashboards
• Define operational processes and support system enhancements that drive care team capacity & analytics reporting at scale
• Work closely with various care delivery & clinical stakeholders to enhance data visibility and understanding
• Collaborate across multiple teams including care delivery, clinical, analytics, data science, sales operations, and strategic finance

Preferred Qualifications

• Prior experiencing working in a clinical, operations, supply & demand planning, or healthcare business or data analyst role
• Prior experience with Workday Adaptive Planning software, or similar
• Prior experience working with teams who provide care for Type 2 Diabetes, Hypertension, Behavioral Health, or Physical Therapy patients
• Prior experience in workforce planning with state by state licensure requirements, or similar
• Python/R experience

Benefits

• Competitive salary with generous annual cash bonus
• Stock options
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions