Remote SEO Account Manager

Summary

Join us in shaping the future of digital marketing and be part of our extraordinary journey! As a dynamic digital marketing agency, we are seeking an SEO Strategist & Client-Facing Account Manager to drive exceptional experiences and successful outcomes for our clients. This role plays a pivotal role in swiftly communicating with clients, addressing and resolving their requests, and implementing appropriate SEO strategies for our clients.

Responsibilities

• Leveraging your technical SEO expertise and knowledge to deliver outstanding results and 'get the job done' for our clients while using the technical solutions that our agency offers
• Managing client and vendor relationships while ensuring that every client has an excellent customer experience and is satisfied with the service we provide
• Taking the lead in the development, planning, and implementation of technical SEO solutions while implementing and maintaining quality control measures
• Strategizing content calendars and executing successful content marketing campaigns to drive engagement and results for the client accounts assigned to you
• Upselling and cross-selling new products to existing clients while educating them on the expected outcomes of the tailored SEO solutions offered to them
• Educating clients on a range of digital marketing products and best practices with the goal of optimizing their understanding of the products and the performance of their chosen products
• Identifying and working to resolve any discrepancies in advanced content and tags, ensuring accuracy and effectiveness in the SEO strategies that are implemented for our clients
• Emphatically conducting problem-solving techniques with our clients to ensure that they have an exceptional customer experience to foster a long-lasting working relationship
• Engaging with customers and contractors via phone, email, & video conferencing to maintain clear communication channels at all times
• Managing other team members involved in similar tasks, guiding them towards the desired outcomes, and encouraging them to grow their expertise and skill set
• Utilizing strategic thinking and prioritizing tasks to drive successful outcomes and exceptional results in the executed digital marketing campaigns
• Staying up-to-date on digital marketing trends and industry best practices to continuously enhance our strategies and improve our services to our clients
• Demonstrating humility, a hunger to succeed, and an ability to effectively research the methods used by our competitors and identify areas for process improvement
• Working autonomously and taking ownership of a diverse range of projects while implementing streamlined processes to improve productivity