Service Center Associate

Summary

Join USG, a leading national wholesale broker and MGA, as a full-time Insurance Policy Service Center Associate in our Canonsburg, PA office. This entry-level position offers a foundation in the surplus lines industry, supporting producers and brokers nationwide. You will gain hands-on experience in data entry, administrative support, policy processing, and claims handling. USG is committed to training and development, providing a supportive environment for career growth. The role involves managing multiple systems, ensuring accuracy, and collaborating with various departments. This opportunity is ideal for individuals with a strong desire to learn and succeed in the insurance field.

Requirements

• Strong desire to learn and develop new skills
• Attention to detail, accuracy, and dependability
• Strong PC skills including Word, Excel, Outlook, and Adobe Reader
• Minimum of 40 WPM typing

Responsibilities

• Perform data entry of information in multiple systems with a high level of accuracy
• Provide administrative assistant support for multiple USG departments
• Distribute faxes and incoming mail within a paperless environment
• Type insurance policies and endorsements
• Data entry of new business applications into USG Systems for Producers
• Order Motor Vehicle Reports for underwriting purposes
• Process claims by sending loss notices to carriers and handling follow ups
• Loss Control – follow up with vendors for inspection reports. Process recommendation letters to agents for compliance
• Order loss runs from carrier portals or request loss runs direct from carriers

Preferred Qualifications

Bachelors Degree

Benefits

• Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program
• Medical, Dental, Vision, and Life
• 401K Retirement Plan
• Flexible Spending Account
• Dependent Care
• Tuition Reimbursement
• Producer Savings Bonus Plan
• A week of hands-on, in-person training to meet our corporate team
• Access to 24/7 virtual training through USG University
• Outstanding Company Holiday Schedule and Generous Paid Time Off Package
• Potential for exponential growth in the company