Service Manager

Summary

Join our Service Delivery Management Team as a Service Manager to oversee the leadership and management of Kooth and Qwell services, ensuring high-quality, effective services within contractual requirements. This remote role (UK-based) involves strategic leadership for emotional health and mental health services for adults and children. You will lead and develop high-performing teams, drive service change, and manage through periods of growth and transformation. The position requires proven experience managing services at a senior level within the mental health or wellbeing sector and a strong track record of leading successful teams. Kooth offers a competitive salary, generous annual leave, professional development, pension contributions, health and well-being benefits, life assurance, flexible working, and other lifestyle benefits.

Requirements

• Proven experience managing services at a senior level within the mental health or wellbeing sector
• A strong track record of leading successful teams and achieving service excellence
• The ability to inspire, engage, and guide teams through change with confidence and clarity

Responsibilities

• Provide strategic leadership for services supporting emotional health, wellbeing, and mental health in adult and/or children’s services
• Lead, manage, and develop high-performing teams, fostering a culture of excellence and continuous improvement
• Drive service change, navigate and lead through periods of change and growth, providing stability, motivation, and direction during transformation

Benefits

• Competitive Salary: Dependant on experience up to £46,000
• Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones
• Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge
• Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company
• Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of
• Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing
• Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity
• Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances