ServiceNow Developer

Summary

Join CGS and become a ServiceNow Developer supporting a large Federal agency's technical support initiative. Utilize your skills in Angular.JS, JavaScript, SQL, and other technologies to develop and maintain ServiceNow applications. You will support requirements gathering, build core ServiceNow functionality, implement HR service requests, and refactor customizations during major updates. Collaborate with developers and business analysts in an Agile environment. Maintain responsibility for the completion and accuracy of your work. This full-time, mid-level position requires a Bachelor's degree, 3-7 years of related experience, and 2+ years of ServiceNow development experience. ServiceNow CSA certification is required.

Requirements

• A Bachelor’s degree in a related field
• 3-7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Responsibilities

• Utilize Angular.JS , JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Preferred Qualifications

• Hands-on experience with the ServiceNow HR Service Delivery application
• Familiarity with Human Resources business processes
• Experience with business analysis or requirements gathering

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays