ServiceNow Developer

Summary

Join our team as a ServiceNow Developer with an Active Secret Clearance and experience in Department of Defense (DOD) environments. You will design, develop, and implement ServiceNow solutions tailored to DOD requirements. Collaborate with stakeholders to customize workflows and enhance automation while ensuring compliance. Responsibilities include developing custom solutions, collaborating with cross-functional teams, customizing ServiceNow modules, implementing security controls, and providing training. A Bachelor's degree in a related field and 3+ years of ServiceNow development experience are required. The ideal candidate possesses expertise in ServiceNow platform configuration and scripting. This primarily remote position offers a competitive salary.

Requirements

• Active Secret Clearance required
• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years of hands-on ServiceNow development experience
• Previous experience working in a DOD environment, with a strong understanding of security protocols and regulatory compliance
• Expertise in ServiceNow platform configuration, customization, and administration
• Strong knowledge of ServiceNow scripting (JavaScript), UI policies, business rules, and workflows
• Excellent problem-solving skills and the ability to work independently or as part of a team

Responsibilities

• Design, develop, and implement custom ServiceNow solutions, including workflows, integrations, and data management tools
• Collaborate with cross-functional teams to gather and analyze requirements, ensuring solutions align with DOD operational needs
• Customize ServiceNow modules (ITSM, HR, CSM, etc.) to optimize processes and improve efficiency
• Implement security and data access controls in compliance with DOD policies and procedures
• Develop and maintain ServiceNow APIs and integrations with third-party tools
• Troubleshoot and resolve technical issues related to ServiceNow configurations and workflows
• Provide training and documentation to end-users and other technical teams
• Stay current on the latest ServiceNow platform updates and industry best practices

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA)
• Experience with Agile or DevOps methodologies
• Familiarity with federal IT systems and frameworks such as RMF and NIST

Benefits

$110,000 - $135,000 a year