ServiceNow Developer - Platform

Summary

Join ServiceNow as a Software Engineer and build high-quality, scalable, and reusable code. Collaborate with product owners to understand requirements and own the code lifecycle, from design and implementation to testing and delivery. Design user-friendly software that allows for customization. Contribute to new product development and enhance existing products. Mentor colleagues and promote knowledge sharing. Leverage AI integration in work processes and decision-making. This role requires 10+ years of application development experience on the ServiceNow platform, expertise in ServiceNow solutions, and proficiency in various technologies like AngularJS, JavaScript, and more.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 10+ years of overall experience with application development experience on ServiceNow platform
• Excellent understanding of ServiceNow Business Service Management Solutions, Platform, Administration, Customizations and Scripting
• In-depth understanding of workspace development, service portal, application development, and related customizations
• Technical command on AngularJS 1.5, JavaScript, jQuery, CSS/CSS3, HTML5, XML/JSON, Rest Services and conversant with AngularJS 2+, React and charting library such as HighChart and D3JS
• Sound programming fundamentals with at least 4-5 years of hands-on experience in coding, scripting, debugging
• Bachelor’s degree or equivalent education is required

Responsibilities

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

Preferred Qualifications

• Service Now System Administration, Performance Analytics and similar certifications
• Understanding Data and Analytics, Key Performance Indicators, Metrics, Dashboard etc
• Experience in creating reports, dashboards, alternate visualizations, validating data integrity and ability to trouble shoot and fix issues is an added advantage
• Ability to understand business needs and translate them to technical requirements and solutions
• Excellent written and oral communication skills and be self-directed and independent
• Enthusiastic about developing state of the art solutions
• Able to thrive in a fast paced, deadline driven environment
• ITIL Certification is a plus

Benefits

• Competitive compensation
• Generous benefits
• A professional atmosphere