Nuspire is hiring a
Services Implementation Engineer

Summary

Join Nuspire as a Service Implementation Engineer to design, configure, and install customer network and security solutions remotely. This role requires 4+ years of professional experience in the field, solid understanding of network installation and design, and knowledge of IT principles.

Requirements

• 4+ years professional experience in design, configuration, and remote installation of customer network and security solutions and services
• Ability to meet deadlines, manage stress effectively in high-pressure situations, and self-motivated
• Solid understanding of network installation and design
• Knowledge of IT principles and an ability to communicate technical concepts effectively
• Strong sense of discretion and confidentiality required
• Solid understanding of OSI model layers 1-3
• Ability to perform firewall configuration changes
• Experience working with sys admin, cloud infrastructure, Linux
• Experience with TCP/IP troubleshooting (pcaps, policies, routes, etc)

Responsibilities

• Perform the re-installation of network firewalls, switches, and wireless access points
• Perform diagnostic tests and troubleshooting on network related issues
• Communicate with customers’ over the phone or via email to provide solutions to network related issues
• Perform audits on internal systems and databases
• Provide recommendations to clients on how to improve security posture within network environment
• Develop and implement technical procedures effectively and quickly, addressing customers’ problems to minimize downtime
• Upgrade network equipment to the latest stable firmware releases

Preferred Qualifications

• System administrator experience
• Experience with design, build, and/or maintaining cloud-based infrastructure
• Experience working with Fortinet
• Experience working in a Linux environment
• Associates or Bachelor’s Degree in Information Technology or related field
• 3+ years’ experience in computer networks and systems maintenance
• Cisco certified network associate (CCNA) certification

Benefits

• Opportunity to earn great experience and growth with a global leader in Cyber & Network Security
• Full benefits including but not limited to: Blue Cross Medical HMO and PPO Options, Mutual of Omaha Dental, Vision, Short-term and Long-term disability, Life Insurance, & 401(k)
• 100% Employer Paid Telehealth for Employees & their families
• 100% Employer Paid Life Insurance
• 100% Employer Paid Employee Assistance Program (EAP)
• Twelve (12) paid holidays and monthly Paid Time Off (PTO) accrual from your first day of employment, along with many opportunities to earn additional PTO through employee recognition awards and participation in ‘Nuspire Good Time’ Events
• Thirty-two (32) hours of paid volunteer time per year
• Nuspire Good Times’ events to build team cohesion & collaboration
• Employee training and professional development programs available through Learning Management System (LMS), with full access to LinkedIn Learning and CBT Nuggets
• Certification Reimbursement Program