SharePoint Engineer

Summary

Join our Modern Workplace team as a fully remote SharePoint Administrator based in Costa Rica! This key contributor role focuses on administering and supporting our M365 collaboration infrastructure, with a strong emphasis on SharePoint, Teams, and OneDrive. You will analyze and improve SharePoint permission structures, optimize sites, generate governance reports, and document processes. Experience with SharePoint Online, M365 services, and PowerShell scripting is essential. The ideal candidate will also possess strong troubleshooting skills and the ability to collaborate effectively with both technical and non-technical teams. This opportunity offers a chance to work with a global organization and contribute to enhancing collaboration and productivity.

Requirements

• Possess a Bachelor (4-year) degree with a technical major, such as engineering or computer science, or an equivalent combination of education and experience
• Have 3+ years of hands-on experience with the Microsoft 365 suite and its products, focusing on SharePoint and Teams
• Have 2+ years of experience migrating SharePoint content libraries using tools such as ShareGate or equivalent
• Have 2+ years of experience modernizing permissions around M365 content for least privilege access
• Have 2+ years of experience with automation around M365 processes
• Have 2+ years of experience migrating on-premise workloads to M365 and cleaning up stale data post-migration
• Have thorough knowledge, understanding, and experience with Microsoft 365 admin centers
• Possess problem-solving, detail-oriented, communication (verbal and written), multi-tasking, analytical, patience, and flexibility skills
• Have experience with SharePoint Framework (SPFx), PowerShell, Graph API, Power Platform, and other programming languages or platforms
• Have experience working with international teams and different time zones
• Be strong in technical troubleshooting and the use of troubleshooting utilities
• Have the ability to effectively communicate with both technical and non-technical individuals
• Have advanced Excel skills, including the ability to produce graphs and tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data

Responsibilities

• Be a key contributor in the administration and support of our M365 collaboration infrastructure
• Provide day-to-day support and management of M365 services, focusing on SharePoint, Teams, and OneDrive administration
• Analyze and improve SharePoint permission structures
• Optimize sites according to Microsoft modern architecture best practices
• Provide governance reports to management
• Document processes
• Utilize governance solutions that direct Microsoft's AI offerings, including Microsoft 365 Copilot and Copilot Studio
• Use PowerShell scripting for efficient tenant administration
• Perform capacity planning and lifecycle management of the SharePoint environment, leveraging ShareGate, AvePoint, and other 3rd party offerings
• Work closely with help desk technicians for resolutions to escalated tickets and training on new features
• Work closely with security operations to maintain proper security posture; focus on security requirements when designing a solution
• Migrate workloads end-to-end from on-premise to cloud or cloud to cloud using ShareGate
• Report on cloud licensing and resource utilization to preserve costs
• Serve as a liaison between engineering and helpdesk to support and automate critical business processes

Preferred Qualifications

• Possess a Microsoft Certification
• Have experience with AvePoint tools and services
• Have knowledge and awareness of supporting M365 services including Entra, Viva Suite, Lists, Planner, Forms, Stream, Power Platform, and other ancillary products
• Have M365 Copilot experience
• Have Power BI experience

Benefits

Fully remote opportunity