Site Reliability Engineer

Summary

Join MetroStar as a Site Reliability Engineer and lead the design, implementation, and management of highly scalable and available systems. Collaborate with cross-functional teams to optimize system performance and implement monitoring and alerting strategies. Drive automation initiatives and participate in on-call rotations to ensure uninterrupted service. This role requires a Secret U.S. Government security clearance, a Bachelor's degree, and at least 3 years of experience in a similar role. Strong experience with cloud technologies, infrastructure as code, and various programming languages is essential. MetroStar offers a generous benefits package, professional growth opportunities, and a supportive work environment.

Requirements

• Possess an active Secret U.S. Government security clearance or higher
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum of 3 years of professional experience in a Site Reliability Engineering role or similar capacity
• Strong experience with cloud technologies (e.g., AWS, Azure, GCP) and infrastructure as code (e.g., Terraform, Ansible)
• Proficiency in managing, leading, and engineering incident and outage response
• Strong engineering experience in network protocols (e.g., TCP/IP, DNS, HTTP/HTTPS, Load Balancing, etc.)
• Proficiency in programming and scripting languages (e.g., Python, Go, Bash) and RPA (e.g. Blue Prism, UIPath) to automate tasks and develop tools
• Deep understanding of containerization and orchestration technologies (e.g., Kubernetes, Docker)
• Expertise in implementing and managing monitoring and logging solutions (e.g., Splunk, Prometheus, Grafana, ELK stack)
• Familiarity with CI/CD pipeline development and management (e.g., GitLab CI, Azure DevOps, AWS Lambda, Jenkins)
• Proven track record of designing, building, and maintaining highly available and scalable systems
• Expert proficiency in developing automated functional, regression and performance tests and developing automated testing standards for development teams
• Experience facilitating change and configuration management processes to drive reliability
• Strong problem-solving skills, with the ability to diagnose complex issues and implement effective solutions
• Excellent communication skills, with the ability to collaborate effectively across diverse teams

Responsibilities

• Collaborate with cross-functional teams to identify performance bottlenecks, troubleshoot complex issues, and optimize system performance to meet defined service level objectives
• Design and implement monitoring, alerting, and incident response strategies to proactively identify and mitigate potential issues, ensuring uninterrupted service availability
• Drive automation initiatives to streamline deployment, configuration management, and infrastructure provisioning processes
• Develop and maintain comprehensive documentation for system configurations, processes, and procedures
• Participate in on-call rotations and respond to incidents, working diligently to resolve issues and prevent recurrence

Benefits

• Generous benefits package
• Professional growth
• Valuable time to recharge