Newsela is hiring a
Site Reliability Engineer, Remote - Worldwide

Summary

The job is for a Site Reliability Engineer in Newsela's Technology team. The role includes on-call rotation, maintaining and extending infrastructure, building monitoring systems, improving operational processes, debugging production issues, providing infrastructure support to developers, and designing and maintaining cloud infrastructure. The candidate should have 2+ years of experience as a Site Reliability Engineer, be familiar with Terraform, Github CI/CD, containerization, cloud technologies, monitoring and instrumentation, engineering practices, various languages, agile methodologies, and team collaboration.

Requirements

• 2+ years of experience as a Site Reliability Engineer
• Background in Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals
• Systems experience managing, configuring and troubleshooting operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters
• Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations
• Understanding of engineering practices: availability, reliability and scalability, as well as disaster recovery
• Ability to work in a variety of languages: Shell, IaC, Python, and SQL
• Be able to plan using your familiarity with agile methodologies; use epics, issues to drive projects
• Personal and team workload organization and ability to self-organize and accomplish tasks asynchronously
• Contributing to Newsela architecture diagrams, process diagrams and runbook documentation
• Completing Root Cause Analysis (RCA) investigations and perform readiness reviews
• Improving team practices through code reviews, handoffs of work, and incidents
• Self-awareness, handling conflict in the team, providing and receiving feedback, and maintaining good relationships with other engineering teams

Responsibilities

• Be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents
• Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch
• Look for ways to turn repeatable manual actions into automations to reduce on-call toil
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind
• Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services and levels of the stack
• Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers

Benefits

• Health & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul
• Work From Home: Almost all of our roles are fully remote - tech stipend included!
• Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself
• Time Off: Flexible PTO to recharge, including Sabbatical Leave
• Professional Development: Annual stipends for continued learning and education
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers