Site Reliability Engineer

Summary

Join Sinch's Mailjet Site Reliability Engineering team as a Junior to Mid-Level Site Reliability Engineer in a fully remote role based in France. You will be responsible for the day-to-day management of global infrastructure, including monitoring KPIs, collaborating with engineers on resource allocation, automating processes, and planning for scalability. Partner with product engineering teams to identify system requirements, build and support cloud-based infrastructure, and automate routine tasks. Proactively troubleshoot and resolve issues, ensuring datastores operate optimally and contributing to team growth. This role requires experience in infrastructure, operations, or software engineering, along with proficiency in cloud providers, configuration management tools, monitoring tools, and distributed data stores. Strong technical and communication skills are essential.

Requirements

• Background in infrastructure, operations, or software engineering
• Experience with cloud providers such as GCP
• Proficiency in configuration management tools such as Terraform and Ansible
• Hands-on proficiency with modern monitoring tools like Prometheus and Grafana
• Experience with distributed data stores such as Cassandra, PostgreSQL, and ElasticSearch
• Strong technical skills across various infrastructure technologies
• Strong communication skills
• Experience operating and maintaining production systems in a Linux and public cloud environment
• Our corporate language is English, please submit your application in English

Responsibilities

• Partner with product engineering teams to identity systems requirements
• Build and support our cloud-based infrastructure
• Automate routine processes and remediation tasks
• Develop, monitor and track Service Level Objectives (SLOs) for the systems under management
• Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system
• Ensure our datastores are healthy and operate at optimal performance levels
• Contribute to the growth and culture of our engineering team

Preferred Qualifications

Experience with Python and Bash is beneficial