Site Reliability Engineer

Summary

Join our team and help build and operate a DNS resolution service for 100 million users as a Site Reliability Engineer for the EU-funded DNS4EU project. This role involves configuring and maintaining cloud locations, troubleshooting problems, identifying new cooperation opportunities, and contributing to product improvements. You will work with cutting-edge technologies and make a significant societal impact. The position requires advanced Linux and network administration skills, excellent communication, and some travel. We offer flexible working hours, remote work options, generous vacation time, performance bonuses, ESOP options, and a rewarding financial package.

Requirements

• Advanced administrator-level knowledge of Linux (tcpdump, dig, curl)
• Strong skills in routing, switching, and firewalls (ping, mtr, traceroute)
• Confidence in sharing complex ideas clearly and effectively, especially in English
• Advanced level English proficiency for effective communication
• Travel approximately twice per quarter (conferences and other industry events)

Responsibilities

• Configure and maintain the DNS4EU cloud locations - understand their specifics, propose changes and improvements to enhance user experience and reachability
• Troubleshoot problems - monitor the service availability, proactively identify issues, improve the tooling and operations
• Identify new cooperation opportunities. Collaborate with our Development, Product and Threat Intelligence teams as well as industry experts on DNS
• Have a product related idea you would like to try out? Do you love automation or writing technical documentation? Let’s do it

Preferred Qualifications

• 3-4+ years working with internet protocols (hands-on experience with BGP, HTTP, TLS or DNS)
• Experience with large-scale DNS (Resolvers or Authoritative) in deployment and operation
• Experience with telecommunications providers networks and ISP networks
• Experience with Docker and/or Kubernetes
• Experience with Monitoring tools such as Grafana, Zabbix or similar
• Network security and protection against malware

Benefits

• Flexible working hours, with remote working options
• 20+5 vacation days
• A rewarding financial package
• Performance bonuses
• The option to choose ESOP as a benefit
• An open-ended full-time agreement
• A laptop
• A cellphone