OpenTable is hiring a
Site Reliability Engineer II

Summary

Join OpenTable as a DevOps Engineer and contribute to designing, implementing, and maintaining observability systems in our on-prem data centers. You will be responsible for the uptime of logging and metric systems, communicate with global engineering teams, and collaborate with leadership to define priorities and set delivery goals.

Requirements

• Good verbal communication and written documentation skills
• Proven experience in a DevOps role or related
• Excitement to learn new technologies and stacks
• Solid understanding of DNS, TCP/IP, Linux Server Administration (CentOS, RHEL, or Ubuntu), and shell scripting (Bash, Zshell)
• Experience supporting services across VMs, Docker Containers, and Kubernetes
• Experience with coding in a programming language such as Python, Ruby, or Golang
• An understanding of how to use vendor-provided REST APIs to automate tasks
• Experience using configuration management tools such as Puppet, Chef, or Ansible
• Automation tools experience such as Terraform, or Pulumi is desirable
• 4+ years experience with Elastic Stack (Elasticsearch, Logstash, Kibana), or with metrics backends such as Prometheus, Graphite, and VictoriaMetrics

Responsibilities

• Design, implement, and maintain multiple observability systems in OpenTable's on-prem data centers
• Be responsible for the uptime of logging and metric systems that hold hundreds of Terabytes worth of data, across multiple regions
• Be customer-focused, and help OpenTable's global engineering teams get the most value out of our metrics and logs
• Be required to context switch between different systems when troubleshooting
• Communicate with peers around the world in different time zones over Zoom and Slack
• Collaborate with engineering and product leadership to define priorities and set delivery goals
• Be a member of a 12-hour On-call rotation that swaps out weekly
• You will be encouraged to automate, to reduce the number of emergency calls

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)