Remote Senior Site Reliability Engineer II

Summary

Join Cruise, a self-driving service designed for the cities we love. We're building the world's most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about.

Requirements

• Proven experience in the administration, configuration, and support of Microsoft Windows as a platform at scale
• Deep understanding of Active Directory, SCCM, PKI, DNS, and leveraging Powershell scripts for its management and automation
• Experience leveraging InTune and AzureAD
• Experience using infrastructure-as-code and configuration-as-code methodologies to manage Microsoft Windows platforms
• Solid understanding of DevOps methodologies with a strong desire to automate everything
• You have experience using Git and CI/CD to improve the quality and release cadence of changes
• Experience managing Windows-based infrastructure in public clouds (AWS, GCP, Azure)
• You maintain a security mindset when engineering solutions to complex problems
• Comfortable with scripting and programming languages such as Powershell and Python
• The ability to multitask and prioritize tasks, own and drive projects effectively in a fast-paced environment
• Empathy for end users and a desire to provide a quality user experience

Responsibilities

• Design and deliver components of Microsoft Windows-based infrastructure to improve availability, scalability, and latency Cruisers rely on everyday
• Implement solutions to help secure and scale our Microsoft Windows configuration management for services such as Active Directory, SCCM, PKI, etc with prioritization on automation
• Identify opportunities to enable self-service and workflow automation to support the team with day-to-day requests
• Define and improve observability capabilities related to Windows-based infrastructure
• Develop and maintain configuration policies and compliance enforcement across IT
• Provide tier-3, 4 support for Microsoft systems as an escalation path from IT Operations or Security
• Own and report on the health of the Microsoft Windows Server environment, from patch coverage to performance baselines
• Collaborate with various technical and non-technical teams to translate requirements into components of service architecture
• Participate in on-call rotation

Preferred Qualifications

• Direct experience with GCP and leveraging cloud concepts to deploy Windows-based workloads
• Experience integrating workflow automation tools (ex. Rundeck, StackStorm) to manage Windows-based infrastructure
• You have experience deploying and/or managing virtualization (MS Hyper-V or VMWare) platforms
• Experience leveraging InTune for cloud based observability and configuration management of Client platforms
• You have managed Windows with Ansible in addition to standard Windows-built configuration management tools
• You have experience using HashiCorp tools (Vault, Terraform) in Windows-based environment
• Experience developing production level services in enterprise environments

Benefits

• Competitive salary and benefits
• Medical / dental / vision, Life and AD&D
• Subsidized mental health benefits
• Paid time off and holidays
• Paid parental, medical, family care, and military leave of absence
• 401(k) Cruise matching program
• Fertility benefits
• Dependent Care Flexible Spending Account
• Flexible Spending Account & Health Saving Account
• Perks Wallet program for benefits/perks
• Pre-tax Commuter benefit plan for local employees
• CruiseFlex, our location-flexible work policy