Remote Site Reliability Engineer III

Summary

Join our Site Reliability Engineering team as a fully remote Site Reliability Engineer in France. You'll be instrumental in the day-to-day management of our global infrastructure, monitoring and tracking KPIs, collaborating with engineers, automating processes, and planning for future growth and scalability.

Requirements

• Background in infrastructure, operations, or software engineering
• Experience with cloud providers such as GCP
• Proficiency in configuration management tools such as Terraform and Ansible
• Hands-on proficiency with modern monitoring tools like Prometheus and Grafana
• Experience with distributed data stores such as Cassandra, PostgreSQL, and ElasticSearch
• Experience with Python and Bash is beneficial
• Strong technical skills across various infrastructure technologies
• Proven ability to break down complex tasks into manageable ones
• Strong communication skills and a history of building solid relationships with peers and leadership
• Experience operating and maintaining production systems in a Linux and public cloud environment
• Demonstrated ability to mentor and guide team members
• Hold French citizenship
• Hold EU/EEA citizenship
• Have a valid work permit for working in France

Responsibilities

• Partner with product engineering teams to identity systems requirements
• Build and support our cloud-based microservices infrastructure
• Automate routine processes and remediation tasks
• Develop, monitor and track Service Level Objectives (SLOs) for the systems under management
• Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system
• Ensure our datastores are healthy and operate at optimal performance levels
• Contribute to the growth and culture of our engineering team

Benefits

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth